Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

VIN numbers for selling vehicles

Trying to list a 1984 VW van for sales and the form will not accept the correct VIN.

Ebay asks for Customer Feedback BEFORE Mailing item?

I (finally) made a sale today. After packing the item I went to print the postage. All went as usual until the final step... print postage. Instead of the usual screen I got a page with a feedback form: I could click "Positive" (no option) and fill i...

Multiple Bidders with (0) Transactions/feedback are NOT paying !

I sell on Ebay from time to time. It's more of a hobby, so I'm not wise to some of the scam artists tricks. I've been trying to sell this ONE item and I've had to relist it 3 times!!! People with (0) Transactions keep winning the item and never pay. ...

ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

eBay has no problem with sellers being stolen from.

I auctioned off a four season blu-ray set; the forth season was still brand new and factory sealed that also included a rare limited edition trading card. A buyer messaged me about the card; told them that the item in question was brand new and facto...

Can't speak with an agent on Ebay...What is going on?

I cannot get through the chat assistant in order to speak with an Ebay agent. What is going on??? Can we not speak with a person anymore?

Sale Pick Up Unexplicably

After suffering 2 weeks of very poor sales, I have seen an uptick starting 5/14 and carrying through 5/15 so far. Something has changed for the better....

Listings on regional eBay sites not visible in eBay.com in that region

Hi, I noticed that if I make a listing on a regional site like for example Ebay.it, it is visible for Italy-based people that search on Ebay.it, but not for Italy-based people that search on Ebay.com. (on the other hand, it is visible for non-Italy b...

My account was restricted temporarily

Hi, Can any ebay customer support agent help me in restoring my newly created seller account? Thanks

How to check for sold promoted listings?

Doing some product research… Question, is it possible to see if a seller has promoted a listing after their item has sold? I know you can see promoted listings before something sells and also on terapeak product research but is it actually possible f...

Resolved! Item search

I can't search for items that I'm selling. I have to go through all of my active and completed items to find a product.

eBay cancelled order for sellers protection, weird scenario

So I have a odd situation here and curious if anyone has had this happen. So i sold a item late at night and then the next day i seen a message from eBay saying we cancelled a order for you protection. On the order it says do not refund, do not ship,...

ebay competitor blinks---restores old returns policy

There have been some discussions here about the recent fee change at Mercari (seller fees eliminated, buyer fees instituted instead). At the same time Mercari made that change, they also changed their existing return policy---which had been a 3 day r...

Buyer location not showing on messages/emails (May 14) - RESOLVED (May 15)

Is everybody else experiencing the same? Buyer messaged me just now with a shipping question and I noticed the buyer's location is no longer showing on the eBay message email. Checked numerous buyer messages from today and none show the location. Did...

Fed up with having to "verify" myself when I'm trying to post products & work on ebay!

Dear Ebay Constantly having to verify myself when I am already logged into my account and trying to switch between my store and seller overview IS GETTING OLD REAL FAST. Once I am logged in, I SHOULD BE ABLE TO GO BACK AND FORTH between the two witho...