Selling

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2024 Biggest Fraud Package not received

At a total miss here and trying my best not to get besides myself. sold 2 items, provided tracking number. items delivered and confirmation received. 10 days after, caller mentions only receiving 1. advised id reach out to USPS and label provider for...

Resolved! New Item Listing Template

The new listing template is imo inferior to what we've been using for years. The section for condition description has been eliminated so that info now has to go in the body of the listing and we have to hope buyers read it. Plus for those who ship v...

Transaction fees

Im confused on the bull**bleep** transaction fees. My total order payout for selling an item is $10.95 and ebay going to charge me $4. And some change for the transaction fee but i can transfer $300 from anerican express using my paypay account to an...

authenticating an item

Hello, will someone tell me how I can get clothing and old jewelry authenticated and find out the value before I sell it. thank you.

Resolved! Listing Views

I sell boxing gloves on ebay , anybody can plz help me that how can I get my listing got more vies and sell?

Resolved! Feedback Revision Request 5 Limit?

I see sellers are given 5 feedback revision requests on an "annual" basis. Can someone please confirm the exact calendar date when this amount is refilled? Is it on January 1? Date of account registration? Or some other date? Knowing the exact date o...

Let this be a lesson folks. Do as I say, not as I do

I have a buyer who's been messaging me since 2021 but never bought anything from me until recently. I never really paid attention or realized that until now. They've sent a total of almost 20 messages spread out over the the 3 year period. Many of th...

Buyer returns item (not as described) but was described accurately

Im sure this topic has been beat to death already but I'm unable to find any posts about it.As a seller do we have any protection when a buyer returns and item stating "item not as described""If so what is the process?

Buyer Messaged I Can Ship Lego Without Box

I sold a LEGO set that is complete in the unopened box. The buyer kindly messaged me and said I can ship it without the box, as long as all the contents are there, so I can save on shipping costs.Am I allowed to do this, or does eBay require me to sh...

Resolved! Let local buyer try on item before purchase?

I received a message from a potential buyer who lives nearby asking if I’d let her try on a dress before buying it. She won’t be in town until early December. I’ve been casually selling on eBay since the early 2000s and this is a first.I really don’t...

Resolved! Buyer Did Not Receive Item

Hey All, Buyer opened a "Did Not Receive Item" request and states: "The tracking information says it was delivered & left with an individual, however, I was the only one here and no package or postman showed up." Checking on the USPS site, I concur t...

Resolved! Selling Medical items (OTC) Non prescription...

Hey there, I have been with Ebay since Jan 03, 2004. I really don't sell much yet the other day I happened to come across some Medical external condom cath...I picked up pallet load and set up a couple listings and woke up to find a message from Ebay...

Resolved! Seller use to be able to change (update) BIN price, even on sale...........

....until recently. Now I cannot change price if I find it to be too high or too low when on sale. I noticed this condition: use a sale setting that will always allow price changes. What sale setting are they talking about? Where is it located?

I created a listing but I dont see it, wasnt loaded. Is it in drafts somewhere?

USPS held package for a month, buyer got automated refund, package got delivered.

Yes, the good old story. International sale to the US of A.Appealed the case and this is what ebay support hit me back with after some days: "We totally understand that there was a delay on the shipment as US customs hold the item for over a month. A...