Selling

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Mistakes, MC011, Virtual items and whats next?

Hey guys, Been a off and on seller since 2011. Recently I, mistakenly, started listing various virtual items for sale after I saw them being listed here while I was browsing around. No excuse on my part for sure. Should have read the rules and regula...

Why does eBay still take a cut from the shipping cost even when labels are purchased through eBay?

I get that people were abusing the system to avoid fees back in the day. But if you buy a label through eBay, they know exactly how much you're paying, so why is eBay still taking fees on the amount of the label cost? With the latest USPS rate hikes,...

Resolved! Enabling automatic offers

I’m looking at eBay’s instructions on enabling automatic offers, but I can’t seem to find the ‘view offer settings’ option on the seller hub page. I do have ‘with offers sending automatically’ selected under the ‘status’ bar. Where can I locate the ‘...

Sales

Just had our bank account charged because we cannot sell enough on ebay to pay the bills. Did ebay make changes that would hinder views and sales. We know how it works, we have been on here since 1998, but the last month both sales and views are at n...

Listing Add-Ons

Is there a way to create a listing for an item (or items) that are NOT offered to the general public, only as add-ons to other items within my store?

Buyers lying about receiving damaged items

What to do when a buyer decides to lie about receiving a damaged item from you? Telling you it came damaged, but you have no idea if they damaged it themselves or showing you an older item that's not even the one you sent them. They are just trying t...

Find my offer I sent to buyers

Where can I view the offers that I sent to watchers and see how much the offer was forI may send offers on 8-10 items and I cannot remember all of themDo I have to write them down or can I look them up on ebay somewhereThanks for your help

Is ebay really this bad?

Canadian seller here. So I just sold an item to a US address. Ship via regular mail. Previously, it was 30 days shipping time to be delivered to US addresses by regular mail. In this latest listing/sale, ebay gives the item 7 days total for delivery....

Late shipping order

Please help me figure out what to do....I forgot to set the "away" notice and and item sold. I did not ship by the shipping date and Ebay charged me back the shipping fees. I had contacted the buyer and let them know that the item would ship out ASAP...

Is ebay updating/breaking code again?- now pictures dont match listings in the app

Are all these problems related to the seller update from last month? Now on the phone app when you look at your sold items that need to be shipped- they either all have the same picture or the pictures are all switched around and with the wrong listi...

Resolved! Beware! Don't fall for the promoted listing scam!

I've been an eBay seller since 2001 and had many distasteful experiences with ebay but stuck it out, I had so many collectibles to sell it was my best option for world wide exposure. My latest experience blows everything else out of the water though!...

charged out of my funds for a shipping label and buyer already paid for

Hello,I was charged for a shipping label out of "my funds" for shipping the buyer already paid for when she bought the item. How can I get this corrected? My payout is listed as $18.30, but ended up as $13.94 because Ebay charged me for a $4.36 shipp...

eBay changing my default shipping policy in listing started around middle of July

I just started noticing around middle of July that eBay is changing my default shipping policies on my listings from a newer one to a really old one. This is happening specifically for USPS media mail and USPS ground advantage. I opted out of passing...

Why am I unable to send invoices or combine shipping on accepted counter-offers?

Over the past week or so, I've been noticing that when I accept a counter-offer ( to a sent offer, by me) the pending transaction is not going to the queue, :Orders awaiting payment, but rather instead, it disappears into a hard to locate "pending sa...

Digital Codes for Movies & Resellers

ATTENTION Resellers!!!! DO NOT under any circumstances post any part of a Digital Movie/TV Code in your listing. Yes you can put in your listing that you include the code or show a part of the insert that shows that it's the digital insert but again ...