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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Best Offer again being added to all listings

Once again I found the eBay has decided to add "Best Offer" to my listings. I did not become aware of it until I suddenly started receiving offers on some listings. EBay seems to do this periodically and I find the practice dispicable. And buyers, un...

Resolved! VHS 📼 tapes to sell

I have dozens of VHS tapes to sell in original cases (plastic clam shell and cardboard) but they smell musty since they were stored boxes in the basement…any suggestions?

User avatar by Adventurer
  • 4384 Views
  • 16 replies
  • 1 helpful

Refund policy

Wow Ebay never ceases to amaze me. First they charge a final value fee on shipping that leaves the seller in the hole on shipping cost. So I try and offer free shipping to make it a better deal for buyers. Now I find out a buyer can get a refund almo...

It works effectively.

Recently, auction sellers have been particularly brazen about violating eBay's terms and conditions, such as using fake accounts to increase their bids during auction sales. This fraud is covered by the platform and does not react to it in any way, i...

"Seller doesn't ship to your country" Error

I have used the International Shipping Program for months. Someone in Sweden can't buy my item (I'm in the U.S.) for the reason in the subject. I don't have Sweden excluded and ISP is auto-enabled, so I (and the buyer) are a bit perplexed. Should I j...

User avatar by Rising Star
  • 611 Views
  • 7 replies
  • 0 helpful

How do I report a technical glitch???

I use a PC to research and create my listings-I'm a good typist and I cannot type properly on the iPad or phone. After I create the listing on the PC, I then take photos with an older iPad and upload the photos that are in my drafts that I created wi...

Restricted from selling yet zendesk says account is okay?

I cant list anything to sell. I try to list (write the whole thing out upload photos etc) and when publishing eBay won’t let me. I haven’t listed in about 5 years (altho have bought on eBay, but I was a stellar seller in the past). All of my info is ...

UNREAL EBAY RESPONSE

I sent my package with tracking, and it reached the buyer. However, he didn't accept it and I got it back. I messaged the buyer, and he responded that his USPS mail carrier told him the package got stuck in their sorting machine and was damaged, so h...

How Important is it to be a "Top Rated Seller"?

So basically I've gotten a lot of US postage to ship my cheap stamp lots by using stamps instead of ESE, and I noticed my shipping with tracking has dropped to 95.47. Under 95.0 I won't be top rated anymore. How important is that? Does it give me pre...

Resolved! Problem with private messaging?

I'm wondering if anyone has noticed a problem with the Ebay private messaging? I've had a lot of customer & prospective customer conversations suddenly stop, mid-thread, over the last week or so, for no apparent reason. And then never hear from them ...

Resolved! Buyer was not given offer discount; how do I refund over payment?

I just had a buyer accept an offer I had sent out automatically. When her payment method was hit, she was charged the full amount for the item. How do I refund off of the actual item amount so I don't have to pay FVF on the overcharge? Thanks in adva...

User avatar by Adventurer
  • 96 Views
  • 4 replies
  • 0 helpful

20 YEARS !!!! (to the day) Where’s my gold watch?

Time’s fun when you’re having flies. (Yes, yes, I know that there are those who have been here longer than me, but come on it is still a milestone). First off, I promise I will NEVER begin a post with “I’ve been here 20 years and .................” (...

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