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Resolved! Buyer claims item not as described when it clearly was

I recently sold a letter written by Thomas Edison. In the listing I CLEARLY stated that the letter was lamanated for protection. (Letter was lamenated personally by me nearly 20 years ago and remains in the exact condition it was in when lamenated it...

Done listening to eBay employee directives

2 out of the last 3 times on I received false directives from eBay employees that cost me everything on a sale. The 1st time I was told that the return would automatically turn into a case when the time allotted to refund the buyer ran out. That was ...

Another Question

What is the correct course of action in this situation?I have a buyer whom gave eBay an incorrect address, and is now demanding their money back. Has showed USPS has tried to deliver to address given but it does not exist as shown. Reported them to e...

Summer Seller Update question not able to post on that board

Seller Update states User Agreement has been updated. Can we PLEASE get a synopsis of the changes????? I've wasted an hour reading through the UA and can't figure out the changes. Would somebody please tag the appropriate person to forward this reque...

User avatar by Rockstar
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Resolved! When is it okay for a seller to call a buyer on the phone?

Recently I made a purchase which included multiple items of the same product. A few hours after I paid, the seller called me on the telephone and informed me they did not have all the items to send. The seller stated they had miscounted, and also nee...

Sent HAWAII, USPS lost item temporarily,ebay refunded customer from my account, AND KEPT THEIR FEES!

So ya, not pleased at all with ebay. sent out an item usps to hawaii (less than 24 hours, well within my handling time) usps lost it for a few weeks, seller opened a case, I sent tracking info which showed activity but not for a while.....ebay eventu...

Ebay refunding

As a seller for many years on this platform I will never come back. Today I received a email about a cancellation order that was refund last week on the 20th but this morning I was email that they never have got the money which make no sense because ...

Darn Log in to Ebay

Why do I have to login to Ebay with every time I go to ebay? Very annoying.....Let me log in once and leave me alone...please.

Corning

Got a notice today that they are withdrawing my recent posting for Corning coffee pot. Said violated the policies due to the item haven’t been recalled. The problem is that there are multiple listings for the identical product. What gives and how doe...

Revise listing with charity donation

I want to add a charity donation but I only get information when I click on a link as I am revising the listing. I cannot actually add a charity donation. Am I doing something wrong?

Feedbacks

I have had a few buyers that bid on and win an auction then after numerous requests for payment do not respond in any way there by costing me a sale and wasting a lot of my time. Why can't a seller leave a negative feedback for these deadbeats to war...

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