Selling

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Blue Search by manufacture and by items on left side in seller's store is missing

When you click to look at sellers other items . The blue search by manufacture ,by items on left side of page is gone also ,not all sellers items are showing up . The small sellers aren't having these issues since they 100 or less items .

Sales averages never seem to increase very much no matter how many listings I post

Hello everybody, this is the first time I’ve ever posted on here and I have sat back and read a lot of different posts about eBay blacking out sellers for periods of time and ways to increase sales, etc…. And I have tried everything (listing items ev...

getting money back

So I sold a item and the post office lost it so I refunded the buyer and then I contacted the post office so I could open a claim to get my money back just to find out the buyer already opened a claim and got paid from them so I couldn't open the cla...

I want to remove our defect rates

I want to remove our defect rates I already give a refund timely to our buyer and my service is good rating so kindely remove my defect rates Thanks.

Ebay to raise fees again. When will sellers get relief?

I was angered to read this morning that eBay is raising fees yet again. Another year, another 0.35%. Does eBay not care that people use their platform to make a living? This increase, paired with another unreasonable raise in shipping rates is making...

Ebay.ai search is not ready for primetime, it's a disaster

I spoke to someone at Ebay customer support expressing my disgust with the Ebay.ai search. In my experience, with any given search, it will spew out mostly 100% unrelated results to any of the words in your search title. He told me they were still tr...

Ebay Open, 9/24...

Hi: I am trying to schedule an in-person rsvp. Can anyone tell me where the DMV event will be held? It is does not say... It appears to be the closest event to me. However, I don't want to reserve tickets if I cannot go do to the location. Whom shoul...

False Claim and Malicious Review by Buyer

Hi eBay Community, I need your help with an issue we're facing. A buyer, who seems to be a competitor, falsely claimed that our product arrived opened and damaged. They opened a 100% sealed box, damaged the product, and then requested a refund statin...

What do ibdi when a buyer says something doesnt work

How should I handle a buyer who received a tool and says after a few minutes usage 8t stops working? Thus tool waa tested and it worked when I posted the item. Buyer is nit yet asking to return it, but I'm sure he will It was a used tool.

Mercari removed seller fees in April 2024

I use Mercari for some of my listings. Ebay has been a bit too bot friendly lately and of course the fees are the fees. Mercari removed seller fees. All of them. They DO have a fee to withdraw funds.. a $2.00 flat rate. Its better to withdraw a lot o...

USPS: How to get all money back from wet box and damage items?

Hi all,I sold something and it got damaged (wet box) by USPS. Buyer requested a refund. Buyer showed picture of all damage and a note from USPS with an apology for the damage. I filed a claim for the stuff with USPS but I use the receipt (what I paid...

Ads Team---When will the rest of the questions be answered?

devon@ebay elizabeth@ebay kyle@ebay adsteam@ebay I see at least four unanswered questions in the pinned Ads Team thread. I see only two that have been answered. While I appreciate that those two have been answered, can you give us an approximate date...

Offensive Material listing

I just received a message from eBay that my listing of 2 small Squishmallows are considered “offensive material” Seriously?!? Not only have they been listed for several months, but they are stuffed animals! Has this happened to anyone else? What did ...

Listing removed due to policy violation

I listed rifle magazine loader. and next day listing was removed saying policy violation and i checked policies before listing it and i didnt find that its comes under banned list. Moreover i noticed many sellers in eBay selling similar item with sim...

“Your listing is live” email a total lie

eBay sends you an email that says “your is listing is live”…. But it’s a lie. You search it and it’s not there. eBay is not a viable venue for an honest seller any more.