Selling

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Buyer cancellation request reasons

Are these reasons prefilled for the buyer to choose from or does the buyer manually type it in? I'm not referring to the comment field for the buyer to type. The most common reasons I get are "order placed by mistake", "wrong shipping address", "wron...

Buyer is claiming item wasn't received, but box doesn't look tampered with

This is an item I sold for over $200, and I included a free gift with purchase as a thank you to the buyer. I mailed through USPS, and bought ShipCover insurance because of the high value of the item. I even took a video of my packaging process in ca...

Well, This is a new one!

I had a customer open a return for a NAD. nothing wrong with the products at all. I'm thinking she got them cheaper and that was the reason for her return. Anyway, instead of the packaging it was received in, she used another box and wrote out our ad...

Buyer with multiple purchases… different addresses to ship to

Buyer buys multiple cards… I print out shipping labels… different addresses to ship to…then he sends me a message to only send cards to one address and cancel the other cards….cancel the cards to the address eBay provided to me.and ship to other addr...

Hilarious Item Removal

This morning I awoke to an email from eBay notifying me that they had removed one of my listings for a violation of hazardous materials policy. The item is a vintage round advertising bimetallic thermometer which uses an antique technology of a metal...

Resolved! Shipping price

I am very new to selling. I just sold an item and ebay calculates the shipping price at $58.00At usps website, which is the same carrier ebay is using to calculate shipping for this item, I entered the same info that ebay has on the item: weight, dim...

Buyers not leaving Feedback? 😕

Hello guys, so I've bought quite a bit from eBay, but recently I've been getting into selling. As a collector I find selling quite enjoyable, making a small side business from a hobby I genuinely love and enjoy. I've sold 12 items so far, and have ha...

How To List Variations On Single Listing in Personal Account in Pet Supllies > Dogs> Pooper Scoopers

Hi Team! I have been searching for instructions to create three different variations on a single listing in my personal eBay account to sell Dog Poop Bags and I cant find how to do it anywhere. All the support I hve read tell me the "Variations" opti...

Ending auctions early by selling to bidder; unable to send invoice to buyer

A buyer asked whether I offered combined shipping. I answered that I do offer combined shipping but asked that they wait to pay until I had a chance to recalculate the shipping charge for sending all items together in the same box. The buyer put bids...

Syringes without needles - ebay removed my listing despite being clearly allowed via their policy!!!

ebay's Medical devices and equipment policy clearly states in part: "The following items can be sold:...New disposable syringes can be listed, but needles cannot be included" I have sold some lots of packaged, sealed, ("new disposable") oral dispensi...

Refunds.

How does a refund work if I stated specifically no returns, unknown, UNSEARCHED, and Untested. I was very transparent with my listing and I was being accused of misleading and NAD. But eBay is forcing me to give a refund anyway. Doesn't the money bac...

Manage active listings

i can not get eBay categories to go to non sport trading card singles

Looking for this item to resell on ebay...

Looking for this item to resell on ebay...https://www.qugetips.com/shop/p/asdasd

Blocked Buyer List / Message Block (v2.0)

TL;DR: When buyers are added to a seller's Blocked Buyer List (BBL), messages from that buyer are blocked and the seller has zero control. Pain point since Summer 2023 when eBay made an unannounced change that is still catching buyers and sellers in ...