Selling

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Chinese shippers, tracking numbers and ship-times (Ebay should crack down)

"This item has shipped." And a tracking number. Ah, no. The item has not shipped. It won't ship until a huge amount of product can fill a container and slowly sail across the ocean. Trying to track using these numbers yields nothing. Ebay should real...

Tips for selling to Japan

I have a collection of vintage Coleman lanterns to liquidate. These have a pretty good following in North America but I am told that they are very popular among japanese collectors who will often pay more.Any practical tips to make an auction more at...

How can I verify a buyer's information

I got an offer to buy one of my listed items from someone in Malaysia and I'm not sure if I should sell to them. I did specify I don't ship outside the USA. Should I just ignore, or what should I do? I can't afford to ship and not get paid.

Seller threatening negative feedback

I recently sold a cell phone to a fire in Portugal. When I went to ship it I could not find it so I promptly contacted him and explain the situation and requested a cancellation. The money is gone from my PayPal so I assume it went through and now th...

Another day, another issue

First off, when did eBay start this policy of allowing buyers to open both an eBay and Paypal case? I thought in the past, you could only open one or the other and if you opened one, you couldn't open the other. Now, they are allowing buyers to open ...

Lost&found

Lost britto ornament, elma thud and bugs bunny!! Found Lincoln ford valve cover!!!!! I have the address where the car part should go but it's in kentucy USA. I'm in UK. Anyone missing this part or found mine

Resolved! Listing taken down!

So I got a message from eBay that a listing I had was taken down. I had the listing up for quite a while and guess someone just noticed it. The painting was of a Glaive and I guess the problem was I painted it on a saw blade and eBay is considering t...

Resolved! Difficult buyer wants to pay for item 2 weeks after end of auction when terms were clearly stated

I have a buyer who sent me a message saying she didn't have to money to pay for her auction win and asking to pay when she gets paid, in approximately 2 weeks. I told her that wouldn't work for me and the payment terms were clearly stated in the list...

Buyer wants me to 'RE-FORMAT' his shipping address?

When printing a label for an oversea's buyer in ASIA, the address comes up as invalid. He has his business name as the street address and everything is in i correct fields. I usually use GSP, but didn't this time at the buyers request to save him abo...

Ukraine buyer ITEM not received case buyers favor days later delivered w/ signature confirmation

I allowed a buyer from the Ukraine to purchase an item from me. I then shipped first class international via registered mail requiring direct signature confirmation at time of delivery. Transaction address all deemed eligible for buyer protection. On...

Suddenly Charged for Gallery Plus?

Did they recently change the categories that get Gallery Plus at no extra cost? I just sent today's listings up, and one item was charged $1 for Gallery Plus, even though last time it went up (like about a month ago) there was no fee. http://www.ebay...

Resolved! sold an item ,customer sent a message wants to return

Customer got the item 5 days ago and sent me a message last night - send label to return .I emailed her why she wants to return and I usually dont accept returns but will do it for you but please tell me whats wrong with the item ? no reply till now ...

INR case from a buyer in Nicaragua

I usually have countries from South/Central America blocked, but this order from Nicaragua came in and I decided to fullfill it (must have missed it on the blocked countries list).Item shipped from Israel. A few weeks after the buyers opened a INR ca...

eBay's paranoid message system is in overdrive

I just got this message from eBay while trying to send another member eBay's email address The dumb system can't even recognize eBay's own contact information. We can't send your message because it looks like it includes a phone number or email addre...