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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

No more insertion fees for first category. Two categories charge 35 cents.

Going back and forth between charging and not charging a first category fee is just aggravating and slows down things a lot. Inhibits sellers from posting. Also, there is nothing wrong with allowing insertions in 3 categories.

how do i look for responses to posts that i have submitter?

I'm a first timer. I posted a question today but don't know how to see the responses. Help?

Ebay had 2 defects that lowered my rating by mistake and they wont reinstate my above standard ratin

Finally after months of contacting ebay about 2 defects on my account they finally removed them. All I got was an oops. Problem was, it lowered my rating on August 20th. They removed the defects on the 24th. I know the evaluation cycle was for July b...

Another Observation

Morning All,Yesterday morning I posted a concern I had experienced. There were no replies so I returned to read my post and found that the message was removed or not posted. This morning I search for the post and could not find it. Is eBay censoring ...

'Nother little tweak to the platform?

Maybe I was a hypocrite in diagnosing my ex's "object blindness" but I don't recall ever seeing this little sash across photos of Sold items before. If it is indeed new, I wonder what purpose was compelling enough to program it in. BTW I just noticed...

should I sell to a brand new account?

So I got an offer on the PC I'm selling. It's very expensive ($1399) and I'm paraniod of getting scammed.The problem here is that the account was made yesterday. I know we all had to start somewhere, but im very skeptical of selling to this person. D...

Sales and Views with Ebay Throttling listings since last update Part 2

Good morning fellow sellers! Just an update from last weeks post.... Bear with me as I haven't had much coffee this morning and I am ADD, so the post may be confusing. Info:Premium Store SubscriptionTop Rated Seller100% Positive Feedback of 3900+30 d...

Drafts not working

I use drafts to create listings. Now when I create my first draft I have no issues. I click on create copies and can make copies but when I click on resume drafts and try to create my next listing the drafts will not open. I asked a friend to try thi...

Combined Shipping

I had sent out offers to watchers on a couple of blouses. One of the watchers wanted to buy both of them, plus another blouse and combine shipping. I'm relatively new at this and I did not know how to do combined shipping. I told her to buy the blous...

Resolved! Getting buyer contact information

When we go to advanced search we enter the item number of an unpaid item and the result is No exact matches foundWe'd like to get the buyers contact information which used to be available in advanced search so we would have the buyer's phone number i...

Returned Mail Question

I have a quick question. A few days ago I received in the mail a shipment returned and envelope said person unknown. I double checked envelope against eBay address for item and it was correct. Have also sent a message to buyer and have not heard back...

Resolved! Got message wanting paypal account number;

Received message wanting our paypal account number; responded that we don't have pp account & haven"t heard back. This buyer has nearly 50 positive reviews .... what's the deal here?

anyone else's external site views going through the roof?

Views in general have been going up this last week, but external site views in particular have skyrocketed. Up 350% over the last 30 days. Anyone else see this?

Buyer address 11 blocks away. Can I just leave it in bag with doorman? Zabar’s 2 blocks from him.

Do I have to super duper wrap it up if I’m hand delivering it to his building, his doorman, 2 blocks from Zabar’s that I need to go to today to buy bread?I shall refund his $15. Postal fee of course.pix partial view Zabar’s bread department

Resolved! What happened to the Contact Buyer link?

New sale ready to ship this morning, and when I went to send my customer a thank you/pre-shipment message, the Contact Buyer link is gone. From My eBay/Awaiting Shipment/Item Dropdown. Anyone else experiencing this?