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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Negative Feedback - Ask for Revision or Leave a Reply?

I got a negative today, attributed to a USPS delay. Buyer paid on 4/21, I shipped on 4/21 via USPS First Class, and the package was delivered today, 4/29. Apparently the package got stuck at a couple of sort facilities along the way. This was an unex...

User avatar by Not applicable
  • 2670 Views
  • 33 replies
  • 0 helpful

Has anyone received a letter from eBay about cancellations?

I received the following yesterday: "We noticed you’ve cancelled one or more transactions, possibly due to not having enough stock to fulfill the order. Your continued success is important to us so we wanted to make sure you understand how this can n...

No scan, resend package?

I sent out a small package first class on April 24 and so far, there still has been no scan on the item. I think the package is lost. I didn't insure the package. Should I print out another label and resend the package? I see that I can no longer voi...

User avatar by Adventurer
  • 1145 Views
  • 6 replies
  • 0 helpful

Youtube

I am trying to understand this. Why on earth would you make videos telling people what brands you look for, how you do things, where you go, how often, etc. etc? This seems to be a phenomenom isolated to Ebay sellers. The Amazon sellers make videos b...

Poor listings sell - my good listings don't? Why???

I've been a bit frustrated lately with competion who sells things with very minimal disclosure and informtation about condition of items. On the other side, I write of very good listings and disclose as much as possible, and as much as my knowledge o...

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Unable to leave feedback

So I recently had a listing ended with non payment, UPI opened a case against the buyer and I closed it today. Ebay refunded final value fee and stated that they would leave a non payment remark for the person who won the auction. I was attempting to...

User avatar by Rising Star
  • 1112 Views
  • 6 replies
  • 0 helpful

Inclement weather appeal process for Sellers; late shipment rate

On eBay's announcement page a topic was created indicating the weather the Pacific Northwest experienced early December 2016. This advisement notified those affected that shipments in and out of this zone would be impacted. I noticed this on my Selle...

How can I report a member threatening to sue me?

I have a member who sent me a private message about an item I had for sale. That item has since sold, so I'm not concerned with that. But, she says she owns the company who made the product and that she was going to sue me for selling "her" product. ...

Hi, I am having problems with selling overseas. Mexico, Italy and now Armania! Seller always loses

I ship all my packages from Dallas to the buyer's address as it appears in Paypal. When I shipped to Mexico, their customs information said it was a wrong address. Package headed to Miami Florida, San Paulo, Brazil, then back to Miami and finally to ...

Gift card scam

I recently sold a $25 Olive Garden gift card. The same night it was delivered I get a message from the buyer saying there was only .24 cents on the card and wanted a full refund. I brought the card brand new from Olive Garden and never used it. I gue...

promotional offer vs. monthly free listings...which one takes precedence?

I just got the offer for 100 free fixed price listings. So I activated the offer and listed 100 items....ebay took 50 from my free month's worth FIRST and THEN took the remainder out of the 100 free listings. Shouldn't it have pulled from the free of...

User avatar by Thrill-Seeker
  • 2016 Views
  • 15 replies
  • 0 helpful
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