Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Managed Account

Up until fairly recently I had never heard of a "managed account" on Ebay. I had concerns about one of my listings not having certain information like product reviews despite the fact I've sold more than anyone else. I also had concerns about competi...

Top rated seller status do you still have it if you don't track 95% of orders?

Because I do not offer tracking of 95% orders I lost my TRS status on ebay usa in one minute flat. This was something I worked hard for a long time to keep the highest status. The loss of 20% discount is a big blow. Not every seller can track every o...

thanks to ebay rep I have now double refunded buyer

sold a bung wrench recently, somehow the buyer cancelled within minutes after purchase with no communication with me via paypal or ebay, I presume he cancelled on paypal site, he paid once then cancelled minutes later, this morning while trying to re...

Old format sale

The question is how to go back to the old format to sellIn the new format are missing things ..See my other itemsAdd to favorite sellerPage counter disappearedPlease help methank you very much

temporary solution for "respond to offer" glitch

go to messages. click on the email that says offer received. there will be a box that says offer (with the dollar amount listed below it ), quantity and then a blue box that says respond. click the blue respond. now another window will open up. on th...

Resolved! Super Mad!

I had a customer purchase two items from me that the measurements were clearly listed in the decription .the size was a jr.the buyer sent me numeorous messages informing that she wanted a refund and wanted us to pay for the shipping.I refused.the buy...

Resolved! Advice on Buyer returning item

I sold some shoes, buyer says they didn't fit and wanted to return them, I said ok, so he opens up a return and I agree to the return but I assume he chose the wrong reason because there was no way to fund a return label, he left a note claiming I to...

No one can see my listing

I am a new seller on ebay. Recently I had over 60 listings on ebay but my friends tell me they can only see 2 of them . I asked my husband to check if he can see them and he said the same things, only 2 are visiable. No wonder I have no sales if peop...

How to retain unsold listings to relist in the future 2017?

So I learned the hard way after a hiatus that eBay does not retain unsold listings after 60 days (don't quote me on that number). What are my options? It seems ridiculous to have to start from scratch with all my listings should I take a break or not...

how can we make high-volume Top Rated Sellers

i need account manager and one of ebay manager told me "Only high-volume Top Rated Sellers get account managers." so help me in this situtaion how can we make high-volume Top Rated Sellers. i don't no how can manager ebay store. i creat my ebay accou...

Ebay open offer function not working?

I get a lot of these, but the latest one, when I went to respond was missing the response sections. All it showed was the offer. Anyone else experience this? Checked it in two browsers.

WARNING MAJOR SHIPPING ERRORS ON EBAY

Ebay's shipping is totally screwed up. They are NOT calculatinf shipping and they are changing shipping services!!!! Could this be the result of what is going on in the far least? Called once got a credit, called again and got the run around. site ma...

What should you do if your being threatened neg. or neutral feedback as a seller?

I sold a PSP for $35 plus shipping. The buyer says that the system shuts down when unplugged from charger after 5 to 10 min. of play. When I tested this item, I didn't play the game for more than a couple min. The item was listed in good working cond...

Resolved! Store Categories within template? Help Please!

I'm trying to make a template or preferable search a template that I can adjust to have my stores categories in my listing description - say on the left hand side of the page. I'm looking through all the free template sites and can't find a thing abo...

Ebay short-span historical sales look-up is a BIG hinderance to researching products

1.5 or so months worth of sales to look at, that's all. Many, many items don't sell with a frequency to guarantee they will fall visible in that 1.5 month window. Storage is CHEAP, Ebay, show us sales over a LONGER TERM!!