Selling

Forum Posts

Sorted by:

Resolved! Shaking my head

So now sellers are responsible for lost or stolen packages or USPS boo boos?!? I think our customers here are getting an Amazon mentality about everything. Thanks so much Amazon. Angry customer opened a case; I provided tracking showing the item was ...

I can't even fathom why ebay doesn't do these things

Why isn't there an option at check out or to send a seller a message that you have to click a box stating that you read the description in it's entirety before proceeding? I have to click through 3 different sub windows to get ahold of an ebay employ...

Holiday setting - negative effect?

Hi guys, Do holiday settings cause a negative effect to your listings?For example, my listing at the moment is situated on 3rd position on the first page when searched with the relevant keywords. I am planning to go on a holiday for a week so I will ...

Seller Paranoid about a Buyer-Requested Cancellation

So I purchased an item last night around 7pm and about two hours later, found the need to cancel. I know eBay's "automated" buyer-initiated cancellation feature has only a 1 hour window of opportunity. So I emailed the seller with a request to cancel...

usps damage claim: what happens to the item?

USPS badly damaged a priority box (only the $50 standard insurance) and the doll's box inside (doll is okay but the box condition is important). buyer sent pics so, I file a claim with pics of the crushed box and the damaged item and the paypal payme...

Ebay technical issues?

does anyone having technical issue on listing page.I cant see my views number than i phoned ebay and they said minority people having technical issue and they said might take 24 to 72 hours.24 hours gone and still counting .Funny thing is they didnt ...

Measuring Shirts and Jackets

Good morning, happy friday. So, recently I had a customer message me asking for measurements on a jacket I have, which is great! Communication is always good. So I get the jacket on the table and grab my tape measure and this is how I measured it; Un...

Claiming broken Zipper

Would like some opeinions on how to handle:Sold a NWOT tags dress and just received message saying the zipper is broken. I have pictures of the zipper in the auction and it clearly was not broken before I shipped it. I always zip and unzip zippers be...

Remove a Best Offer from my listing...so frustrating!

I am going a bit nuts trying to figure out how to sell with a 'buy it now' and 'add to cart' option but without a 'make offer' button. I am finding that this problem is forcing me to think about increasing the price of my item b/c of the offer button...

Sellers requesting Buyers to buy shipping insurance.

So Many times in Buying I run across statements like this. Payment due on ALL items within 7 days of ending. If insurance is desired the cost is 1.99 per $50 of coverage and includes delivery confirmation. We can only ship international packages via ...

Buyer said item was broken, offered return, still angry?

I sold an item on another of my accounts two weeks ago, I packaged it up and shipped it. When it arrived to the buyer a few days later she emailed me to let me know a couple arrived with the lids broken (it was a lot of shampoos & conditioners). I em...

Do I have to accept paypal?

Do I have to accept paypal? Can I ask for other forms of payment from items I'm selling? Here is my BIG problem. I'm not in the selling business. On rare occasions I sell items on Ebay after other sale sites don't work. I sell on Ebay ONLY when I can...

No more "nastygrams"!!!

Give us the "report button" back on ebay messages.

Buy refused delivery, sort of..... What to do?

I shipped a first class package out with free shipping. It was delivered on 7/8. It was refused delivery on 7/11! How do you refuse delivery 3 days after it was delivered? Could he have opened it? It was a dog invisible fence collar that isn't compat...