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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! retract feedback left for a buyer

How do I retract positive feedback I left earlier for a buyer who's claiming they didn't receive an item when USPS tracking says it was delivered. Now buyer is demanding refund.

Ebay programmers stop tinkering with CSV file all the time -allow select the CSV output file columns

Every 6 months the CSV files change. Now the Transaction report changed. They put the field Regulatory operating fee. That breaks my import. Ideal solution would be for ebay to allow us to customize the CSV file, to allow selecting the columns I want...

For several weeks Ebay constantly crashes while trying to do listings. Unsaved info is lost.

For several weeks Ebay constantly crashes while trying to do listings. Unsaved info is lost after reset of a couple up to several minutes. I have bee reporting this for several months. Info is not in drafts when reset is done. VPN may make worse, but...

User avatar by Adventurer
  • 204 Views
  • 11 replies
  • 2 helpful

Resolved! Require immediate payment with Buy It Now..... OR NOT?

Hi, wondering what other sellers think about (or if there is some sort of consensus) whether or not it's better to "Require Immediate Payment" when using "Buy it Now". I've always just required it, but now I'm wondering if perhaps it's better not to....

User avatar by Adventurer
  • 17007 Views
  • 37 replies
  • 6 helpful

Resources for Learning For Enhancing eBay Product Videos

Hello eBay Community, I've been exploring ways to make my eBay listings more attractive using motion graphics. Recently, I came across the Alight Motion app, and there's a fantastic website (example.com) dedicated to teaching how to use it effectivel...

User avatar by Enthusiast
  • 66 Views
  • 1 replies
  • 0 helpful

I Sincerely Despise This Platform as a Seller

Yesterday, I listed a lot of old Pokemon cards which were purchased less than 2 hours later. The buyer then began to bombard me with messages asking questions about the listing (questions which were all answered in the description) and requesting add...

User avatar by Thrill-Seeker
  • 3885 Views
  • 117 replies
  • 15 helpful

Selling old watches that have radium?

Hey all I just wanted to check and see if selling old watches that contain radium dials is prohibited on ebay? I see a ton of listings so I assume it is okay but still wanted to make sure. The dials are encased behind the watch crystal and there is t...

User avatar by Adventurer
  • 500 Views
  • 11 replies
  • 0 helpful

seller ebay website misspelling and how to correct it?

I created a seller website, have put soooo much work into it, love it, and then I realized ......I had added one too many letters to one of the words in the actual ebay website url address. I can NOT figure out how to change it without deleteing ever...

User avatar by Enthusiast
  • 140 Views
  • 9 replies
  • 0 helpful

eBay Customer Service is No Help with Feedback Problem

Background: We have a buyer who demanded a full refund last month without returning an item. We tell them, whether or not she physically returns the item, please start a return. In her reply, she's adamant she won't mail the item back, demands her mo...

Sellers ineligible for fee credits when they issue partial refunds for items returned used or damed

This is what I get from ebay chatbot when I typing there support question about fees: Sellers are ineligible for fee credits when they issue partial refunds for items returned used or damaged... I assume this is what ebay means by this?? Sellers are ...

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