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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Why Do Promoted Listings Not Help At All?

I've been trying to get more sales going on my Ebay page to make up for my part time job cutting back hours recently, which has included trying to use promoted listings to get more items sold faster. However, I've found that even with the promoted li...

Resolved! Any reason my buyer would have the return package held at my post office?

Quick background, this buyer has been ... interesting ... from the get go. Purchased a mixed lot of sterling silver jewelry, wrote to claim some of it is fake sterling (it's not) and requested a partial refund, I declined and offered to accept a retu...

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eBay videos being removed

My listing went active with a video that complies with eBay requirements. The video was removed and I was NOT notified of its removal by email or ebay message. I checked the listing in my seller hub and got a warning that my video had been removed. I...

International shipping - "Invoices can't be sent for eBay International Shipping orders." Why not?

Ebay won't let me send an invoice for multiple items for a customer in Australia. Any info would be appreciated.

Why does shipping fee come out of my funds if customer paid already?

I sold my first item and it was going fine but ebay said I should but their shipping label and did. It took out the amount of shipping the customer paid for but out of my total funds account. So instead of getting the amount I should, I'm down the am...

Is eBay Forcing you to use Promoted Listings to Sell your Items?

I want to bring to the attention of the eBay community a trend i have seen on my account and see if anyone else has been experiencing the same trend on theirs. During 2023, i have noticed that the only way i am selling my items is if they are Promote...

Interesting test/observation recently made which increased sales.

First off, as most times I post a suggestion here a few haters seem to come crawling out of the woodwork or go off on a tangent because I didn't dot an "I" or something. It doesn't bother me. I also sell mainly under another ID to avoid trolls lookin...

Need a little help with a weird situation

So my business partner and I sell several places including (but not limited too) Ebay, We got in a decent batch of small cheapo items for a decent price, so we sold cheap, very cheap, so cheap that shipping would be more then the item itself. So we s...

Send Offers and Sent Offers are missing

Did anybody else notice that the Send Offers and Sent Offers buttons are missing on the active listings page? I can send offers if I click on a link that I saved but I can't get to offers that were sent because the button is missing. Unfortunately, I...

Buyer Changed Dispute Reason

This one is new to me. I’ve been a fairly casual seller on here since 2013, but I’ve had a good track record thus far. I’ve never had a dispute opened on something I’ve sold until now. I sold an item about a month ago; shows delivered and received po...

fund on hold due to bis info proof help!!

I've been selling on ebay for 2 years now, and not and issue having a biz acc, I thought was just threw eBay now asking me to show account proof like EIN number etc. how do I get out if this I would like a biz, but I don't have one or money to get on...

My item is not showing up when I search for it?

I recently listed three designer men's short sleeve shirts. After three days of no views I tried to search for them myself and they didn't come up? HELP!

Best way to handle negative feedback where they didn't like the item.

So I got "My dog didn't like the treats..." as negative feedback. Should I just leave it? Other customers said the treats were wonderful and that their dog devoured them all. What is the best way to deal or not deal with the negative feedback?

Resolved! I did 100% Promotion 😂

lol i did 100% Promotion What you earnedOrder total: $7.77 eBay collected from buyer Sales tax: $-.48$Selling costs Transaction fees: -1.77$Ad Fee General -7.77$ total earnings: -1.81$ they had the nerve to charge me the selling fees so when i do tax...