Selling

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Buyer claims I sent wrong item

I recently sold a bracelet. Buyer received and filed a return because they said they received the wrong item. The item they are saying I shipped to them is a tiny seashell, which I do not sell. It's an obvious scam and I realize, thanks to Ebays poli...

If I give a partial refund...

If I give a partial refund to a buyer for a higher ticket item does eBay refund the final value fees? Like just for what I refund or for the whole thing? I think I know the answer but I just want to know for sure

Sold a 1 oz gold token and am now being hassled

Hello there, been a seller for at least 26 years and I have 100% positive feedback. I recently sold a gold 1 oz token to someone. They paid less than the cost of gold for it. Suddenly now they say they took it to be assayed and they're telling me tha...

Return money not being put on Hold?

A few days ago a customer filed a return and normally the money is put on Hold in Seller Hub - Payments-Financial Summary ... this time it was not put on hold. The item "should" get delivered back to me today but I just thought this was strange and o...

Canada Post ordered back to work.

The Canadian government sent Canada Post and the Canadian Union of Postal Workers to arbitration and the postal service will be operational tomorrow, Tuesday December 17.If you have a Canadian customer whinging, let them know. The crown corporation w...

I’m a pompous jerk everyone!

Haven’t been name-called in quite awhile, by an online buyer at least . NOW it feels like the holidays, it’s like a yearly tradition. Actually over a year ago I was called “cold, technical, and unapologetic by someone who received a “Arriving late” U...

what happened to the "delete all pictures" button ?

what happened to the "delete all pictures" button when using sell similar, now it takes 2 clicks to delete each picture?

Blocked Bidder List

Just curious what others do. If someone files a return, do you automatically put them on your BBL?

Promoted Listings Dynamic Rate Minimum Now 5% - Check Your General Campaigns!

Apparently eBay has decided to react to investor concerns about weak Q4 revenue guidance by quietly ratcheting up the minimum for Promoted Listings General Dynamic Ads to 5%. Still shows a minimum of 2% for fixed rate But the Dynamic ad rate cap is n...

When does the forecast for seller rating really update?

Hi all, I've been in ebay jail now for a few months, but really made a run at bringing my account to below 2 percent defect rate. Before this month I had 6 defects out of 229 sales. From what I understand, dec 2023's sales AND defects will come off. ...

Your Item Arrives by Christmas! Guaranteed by who?

I have started to notice this on some items selling. I saw one on mine and like no I didn't say that.Arriving before Christmas...this is the busy Christmas season and I rather think there is no guarantee when it arrives and I wouldn't do it and wonde...

Can eBay Support Unlock the X4 Restriction?

When creating variations, it looks like there's an X4 restriction.If I contact eBay support, can they unlock it? Has anyone had experience unlocking it?If so, could you share the conditions or requirements?

Cancel listing

How do I cancel a listing? I can't seem to find a pace to do so. I am fed up with eBay as they are now holding onto my money for a month. Of course, in the meantime they are getting the interest on it.

File for return help

Basically I listed an Android Apple Watch for £400 (I emphasised it was an Android on the title and description a lot) and received an offer for £340. I accepted and the money went through. Shortly after I shipped the product they requested to cancel...

"Why is a raven like a writing desk?" asked the Mad Hatter

Because then it more accurately describes the eBay search vehicle for buyers. For example -- I just looked up "Alfred Hitchcock's Mystery Magazine -- August 1976." Fairly definite, right? Whole magazine title, with date. Should not be a problem. Ah, ...