Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Tired of the wonkiness!

All the technical bugs and glitches and wonky, irratic behavior of eBay's program can drive me nuts! I had 2 of the same Gap Kids Junk Food Mickey Mouse tees, one is a size 4-5 and one in a size 6-7. Listed as a variation listing. On May 10 the bigge...

Return shipping

Buyer notified me that the item was damaged in shipping and pictures to verify. He started the return process but selected "damaged/not working" as the reason instead of "arrived damaged". Does this matter in terms of who pays for return shipping?

Sellers need a way to expose/highlight bad customers

This is not new but eBay needs to hear it from small sellers and respond. We need a way to highlight bad buyers. Every month I have non-payments. I end up wasting loads of time doing the posting, packing the item and chasing the buyer who does not pa...

Where have the listing options gone to?

Admittedly I haven't sold in several months.. but it was definitely earlier this year 2017. I went to create a new listing tonight and I'm shocked to see that we can -NOT- set buyer options.. specifically the one option I want as a seller is "Prevent...

Forced to refund item, then it was delivered.

Short version: I listed an item US only. Winning bidder from Australia. I try to make people happy so I ship it. He pays actual shipping price. He won it on April 4th, I ship right away. Fast forward to end of May, tracking shows it in Australia but ...

Resolved! Question about insertion fee -- need clarification from the ebay help page

Hello ebay community. I have a question that might have been answered before but I do not see it anywhere else and I wanted clarification from the ebay help page. So I understand that I am allowed to list 40 items and the 41st item will incur a charg...

Gotta love potential new customers

Received this today, and I have to thank the emailer for advising me I had a gold content mix up on an item, so whew....thanks and I've changed it. However the rest of the message....well.......................... Hi- in your description- you state t...

appeal an case

As usually ( eBay Customer Support has made a final decision.) case #5135539640 We didn't receive valid proof of delivery from you.Final decision:This case was decided in the buyer's favor.OK, but buyer has got packet with 1 month delay, and wrote me...

Can I cancel my back up credit card?

My default payment to eBay is PayPal. Can I delete my credit card back up?thanks for your advice.

Customers say they can't purchase from their location???

I've had about 4 people (over the last two months) contact me saying they are trying to purchase a couple of items from me, but when they check out it says that I do not ship to their location. I am in the U.S. and the customers are also in the U.S.,...

May I vent?

I want to ask my fellow Ebay sellers for assistance on a problem I'm having. Please note that if you don't agree with my stance, or offer advice that is readily available if I choose to actually read policies and procedures, I will admonish you for h...

$30 Promotional Listing Credit

Hi, I just recieved an email for the $30 promotional listing credit but everytime I click on it, It brings me to the promoting listing page. How do I implement the $30 listing credit? Thanks!

Resolved! Reviews & ratings on products are horrible and aren't even relevant!

I looked at a rating for an item I just listed. The rating on the top is 2 stars and has NOTHING to do with me or this product I'm selling. It states the product sent was wrong and that they received horrible customer service. What??! How is this hel...

Resolved! OUTRAGED! Vacataion Hold warranted Defect Points - EBAY REFUSES to remove!

I am pleading to eBay for help! Two cases were opened while I my store was placed on vacation hold. My items were visible, which eBay allows. I also turned on an automatic email response stating delivery would be delayed.During this time, the buyers ...

Interesting email I received today.

Hello Sir/Madam,Hope you are doing wellAre You Looking for (SEO Services) for Top Rankings in “Google”We can get your website on page one of Google and also increase your sales.Please reply on this E-mail for more info.PS: I will be happy to send the...