Selling

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Questions buyers

So, a potential buyer sends me a question and I answer it. Then he responds with a "Thank You" message. When does his "thank you" response show up as an "Unanswered Question"? Annoying.

Seller below standard rating risks and remedies

Having been with ebay for years and 500 transactions, both selling and buying, i am now below standard. When i ended up in the hospital and couldn't ship the items i was selling i had a friend try to take over for me and ship what they could and cont...

Feedback system needs automation added for sellers

Here's my beef. I've endured many changes over the years, few actually good, and especially removing a sellers ability to leave negatives for buyers, but the continued increase in the number of sellers that do not bother to leave feedback is flat out...

unpaid item assistant

Almost 20 years selling on eBay and I've never used Unpaid Item Assistant. Never set it up or even know where to find it. But now, suddenly, it's preventing me from opening a case (no pay over a month ago) and getting my fees back. Ebay also tells me...

Promtion Manager says Discount not high enough - Why?

I have several items that are teh same price. but when I create a 5% discount for the group of items some don't get discounted and promotions manager says the discount for this item is not high enough.While the other items that are the same price are...

Shipping supply store has very few items right now

alan@ebay We've been asking for more varieties of box sizes and so forth in the eBay shipping supply store. I went in there today to restock and there's hardly any items at all. Of the 3 box sizes I routinely purchase only 1 shows. The normal eBay ta...

Selling "Only to US" vs Worldwide

Could sellers here share their experiences about how smooth the whole selling process is to different countries worldwide vs selling to just the US. If I ship 100 orders to the US and 100 to the rest of the world, and have issues with just a small ad...

Partially broken item

Hey all, I don't like selling on eBay for the exact reason that I am posting here today. I've only had to sell a few things in the past and this isn't my first issue. I sold a house alarm system, brand new in box recently and shortly after it being d...

Resolved! Having trouble with ebay's speed and search engine

Having trouble with ebay's speed and searches. Amazon fine. Also, other selling sites really good. Have been having a lot of trouble with ebay. Also, noticed other sites are listing ten times the items than ebay in collectible market. Is ebay phasing...

What do I do when a buyer lies about authenticity of a product?

Hi everyone!I have sold an item on auction, 100% authentic. After auction ended, the buyer paid after 6 days, a minute before unpaid case closed. We exchanged messages, I guaranteed authenticity of my item (alredy sold couple of expensive pieces here...

Verify Thread Count For Sheet Sets

Prior to purchasing a set of sheets from an EBay sell I sent them a mesage asking them if the 800TC, 100% egyprian cotton and care instructions were on the packasging and or on the sewn in label. I was informed yes.I purchased the sheet set to sell i...

Re: SNAD returns of high shipping cost items, Do you have a solution?

"I have this friend ...." who's problem is my problem. So I rant in the form of a question:My partner regularly sales quirky items on ebay that are bulky and heavy, so high shipping cost. Sometimes, he gets good money, sometimes just a little.Three t...

Is this a fraud seller?

PLease check this article and the seller:https://www.ebay.com/itm/New-Original-Xiaomi-Mi-3S-TV-Box-4K-64bit-Android-6-0-Media-Player-2GB-8GB/302525117133?hash=item466fe6f2cd:g:IRkAAOSwZW5aCFqO

Item removed from ebay (i'm paid)

Hi, i'm paid and ebay removed items(i can't open dispute paypal+ebay error yes). Paypal payment pending and seller not reply me. Please refund my moneyDispute error: We're sorry there's an issue with this purchase. Unfortunately, PayPal reports that ...

For crying out loud people!!

STOP lying! Just had an auction end immediately followed by a message saying they never bid and it 'just appeard in their cart'. Uhuh, and I'm the Queen of England. Whatever. Okay, I think you're an irresponsible bleep, but you don't have to LIE abou...