Selling

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Spotty sales this month

My sales are very spotty this month and usually alot more steady. I have had months this year where sales were really off but never had it this spotty in one month. Are any other long time sellers experiencing this? Did something change this month?

Every now and then a blind hog finds an acorn

So did I just now discover that you can crop photos while preparing to list an item?? I've always taken my photos and then pain stakingly gone photo by photo cropping, sizing, saving and only then listing an item and selecting the prepared photos for...

After we've refunded the buyer, can they leave a negative feedback?

We offer free shipping for all of our products. A buyer went through the eBay return system and she chose the option "I didn't like it." The buyer chose that option and must be charged a 10% restocking fee and the costumer must pay for the shipping l...

Seller Trying To Get Out Of Defects?

I ordered a widget On May 8th, on May 30th I got this message. Dear Friend(Urgent),We are sorry to bother you, but we get your package returned because of post office's mistake(the package is a little damaged by rain),They returned to us.So we wander...

New Seller, $500 loss in 2 month.

Hello. I would like to share my experince as an new ebay seller. A Little History,I started selling about 3 months ago. I sold 130 Items for around $7,500.All items I sell are brand new genuine factory parts. Out of 130 sales I had 3 people who tried...

Buyer opened a return with false reason

Hello, I have a buyer from foreign country who bought item from me and messaged me a day after I shipped the item, that she wants to cancel the order with a full refund.As soon as I responded, that the order was already shipped, the buyer opened a re...

How to Avoid Bad Feedback from a Buyer about Customs Fees?

Got a message this morning from a UK buyer who expressed displeasure about having to pay customs fees. He hasn't left feedback yet. I'm hoping he'll just skip it. His FB left for other sellers is all positive. How should I respond to his message to m...

why doesn't ebay assist with charge backs?

Often after eBay closes a dispute in the seller's favor (rarely happens), the buyer resorts to a charge-back (contacts his bank to dispute the charge). These charge-backs are very difficult to win and eBay washes their hands clean from them. You woul...

Resolved! Item Unlisted, Payment in PayPal but not on Ebay??

Ok, I'm really confused! Received an email from eBay saying - "Sorry your item didn't sell..." I hadn't unlisted anything so I checked it out and eBay says I cancelled it due to the item no longer being available. I certainly didn't.I started changin...

Monthly Store Subscription

Planning on doing the $20 a month ebay store subscription. Since theres only 3 days left of this month should i wait till the begining of next month or does ebay pro rate it somehow? Thanks

How does eBay do this?

After logiing in the home page pops up. One of those flashing banners stated "We match our competition's prices" or something like that. How? eBay doesn't sell anything.

Cancellation Confirmation Question

Had a sale 2 days ago and received a cancellation request message from buyer the same day. Cancelled the sale using Buyer Requested, hit the refund button provided by ebay. Purchase was refunded and I got the FVF fees back.Question - sale is still sh...

What is the problem? I'm having trouble relisting an item.

For the past several days, I am having trouble relisting an item. I'm getting an email message that I need to relist. I click on the link and then a blank page shows up. Nothing else happens. I am not able to relist items. Any suggestions on how to f...

international mail bummer

A person in Moldova wanted to buy two heavy books. We settled on the Medium Priority box (weight over 6 lbs) and he paid that rate. Then when I went to print the label there was no option for the box. I went to print from the USPS site and they OK'd ...

Commission for business accounts

Hello, I have a private account I know that Ebay gets 10% commission on sales, and PayPal about 5%. What is the commission for business account and sales of products abroad ?