Selling

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Buyer claims box was torn open, refused delivery and is claiming refund

I have a buyer who claims that they received a torn/open box with the item was missing. Here's the relevant information- On receiving the item they said the box was torn and open with the item missing- They said that there was a note form USPS that s...

eBay, thank you for cutting TRS discount in ½

eBay, thank you for cutting TRS discount in ½ My life has become much more simplified now that eBay has dropped the Top Rated Seller discount from 20% to 10%. At 10%, it isn't even worth my time to try and keep the TRS status. IMHO, when somebody see...

I wish Ebay would fix this, it's only been broke for 10 years plus

I love Ebay, but I am cranky about this today. I thought they finally fixed this problem with improper address formatting, but they have not. It's not that hard to fix Ebay, well not if you have a software development team. With a proper SW validatio...

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Pagina non disponibile

Here's what I kept getting trying to navigate selling and store management pages this morning-- Pagina non disponibile - Page Not responding in Italian (ebay.it) ... I guess my store was in Italy for a short while. Took a screenshot, but board won't ...

Return of item sold as new

I sold a tailight assembly. A couple of weeks after the sale, the buyer asked to return it as he had "changed his mind". I authorized the return. The item came back without the original packaging (it was new in box) and without the original sales inv...

How do I report a username policy violation?

Got a couple nastygrams today from a member who's username includes "yahoocom" at the end of it (IE, "xxxxxxyahoocom"). I looked up to be sure, and that should be at least one violation of the username policy - it implies an email address because all...

Canceling Bid

Someone bid on one of my items. Shortly after he told me he wants to cancel the bid because the item would not be appropriate for him.I would agree to cancel it. What is the procedure to cancel a bid? Who does the cancellation and how?

Resolved! Another FIRST for ME

Just when I thought I'd had all the tricks played on me I got a new curve ball. I sold an item and the buyer never paid for it. After the appropriate time I filed the "non paying buyer" form and returned my item back to inventory. Today the buyer ope...

Looking for information

First, this post isn't about bashing eBay. I am posting this to gather information so I can make a decision on what to do about my eBay store. I have read that over the last few months other peoples sells has also declined. I was wondering if they ev...

Roll offs reverting to 14-Day Return

Is anyone else having this problem? When listings of mine roll off without a sale and I then go to relist my 30-day seller pays return policy has been reverted to a 14-day buyer pays? Last week I listed without realizing at first but was then able to...

dude u so rude

why you removed item after sold.buyer already paid.and the item is authentic.why？does paypal give money back to buyer automatic

Buyer paid after order was canceled, need help

So I had an item that sold, and after the auction ended the buyer contacts me asking if I can change the shipping method, which I couldn't (and I explained my reasons). Rather than accepting that, the buyer refused to listen and kept giving me an att...

Reminder: Tues July 4th - Post Office Is Closed

Just a friendly! Has anyone noticed, or is it to far out yet, if eBay remembered to add that on the shipping label page? Anyway, have a great 4th of July and weekend!Stay safe!

book catalog

Still suffering the flings and arrows of the ebay book catalog. It's been such a pain since they removed the ability to change the assigned categories. I called to complain (again). The CS rep tried to lay some gibberish on me about how previous sell...