Selling

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Listing a bag

Hello, I’m thinking of listing a bag. It will need to be authenticated. Is it my understanding that I list the item 1st and then when the buyer buys it it’s sent to eBay to get authenticated and then sent to buyer if it is proven to be authentic? I m...

Anybody experiencing glitchy navigation on this site.

When scrolling through ebays pages I am getting a delay. When filling out a listing a jumpy delay like whenyou have slow internet. I am no tech wiz but that is the best way to describe it. Only on ebays site do I have this issue.Maybe it is because o...

Anyone have a response template for a VERO claim?

I tried reaching out to eBay to ask for a template or response suggedtions when I write to the company to kindly ask them to remove the VERO, but they told me they cannot help and I am on my own. So, which leads me to wonder if anyone has a template ...

how to send offer to one buyer?

A buyer is interested in 2 item I have for sale and we negotiated a price for both items. How do I send the offer for both of those item to him?

Seller Damaged Returned Item

So I had a seller return an item and upon arrival the item was damaged and could no longer be closed properly. I had made a complaint saying it was damaged but ebay still made me approve the return for full price without any deductions. Ive tried goi...

Another test? On Phone, ebayAI FAQs in search flow....

Screenshot, this was in the search flow (on the ebay App on my Android phone) for a search of "Hokey Wolf": If you click on the little ebay.ai link, a pop up helpfully reminds you that "This content was generated with ebay.ai, which uses cutting edge...

eBay accounts that leave high percentages of negative feedback

As a seller, if I had received such a high percentage of negative feedback as some accounts have left for sellers, I would not only be suspended, I'd be banned. Either these accounts are so unlucky that there is no reason that they should have made i...

Return to Sender Insufficient Address

I shipped a package to a buyer at the address provided by eBay. Today the package was returned to me marked: Return to SenderInsufficient AddressUnable to Forward What is my responsibility and the Ebay requirements for handling this appropriately? De...

Does offering free returns increase the rate of returns?

I'm a top rated seller but to get the "Top Rated Plus" badge and the discount on final value fees, I have to offer free returns and one day handling time. I'm happy to do one day shipping; I usually ship same day. But I worry that offering free retur...

Discrimination

We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent..Your reference ID: 2-188697771369Here are the listings you reported that are included in this decision:I...

Resolved! EBAY international shipping - a disaster!

When selling to someone in Europe, EBAY says to use the "international shipping center".Seller sends to EBAY in Illinois, EBAY does customs, taxes, and uses a shipper to send to the buyer.My most recent purchase - the parcel is correctly addressed to...

Please explain what/how promoted listings actually look like on ebay?

A direct ornament competitor has inconsistently showing up on my individual listings at the top of the page with tiny linkable photo icons (maybe 8 photos) and the name of their ebay store in bold red. Also, there are two rows of large photos of at t...

Resolved! problems relisting items not sold

I have tried to relist several items that did not sell. My pictures have disappeared yet when I try to upload a duplicate picture it says it's too small. Tried calling ebay- that's time I'll never get back-solution suggested did not work. Redirected ...

Resolved! Is this a scammer?

I'm trying to sell a phone on eBay and someone sent me an offer talking about messaging him and to post the item to his cousin's adress, their account name is: "please.check.my.profile.and.read.carefully.for.you.on.the.text.to.me" And this is their d...

Resolved! About selling

I've been a seller on ebay since December 2022; my sell it low by about 2 months tells how I can increase my sales. Please help me. I'm new to this new business.