Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

I'd like some feedback on what just happened

Okay, so I sold a used phone for parts or not working on ebay. I stated that the phone came with scratches and that the mobile network was not working. Some bidder bought it around 2 weeks ago. Today he sends me a message saying he would like a 50% r...

Buyer claiming he received item in damaged condition

A couple of weeks ago, I sold my old ipad mini on ebay. Item was delivered on August 5th.A couple of hours ago, I sent pm to buyer to leave feedback. He immediately pmed me back that he got the ipad, but that the screen was cracked and dent at the bo...

NO RESERVE in Title but still has a reserve - policy violation?

Listing says no reserve in both the title and the description but it has a reserve in the bid price, item #332338787343. Is this a policy violation?

Suspicious Buyers with chinese email and US address

On January 12th a buyer who used a chinese email ending @163.com bought an item from me and then opened an unauthorized payment case on PayPal even though item was delivered with tracking number provided. The shipping address was in the US A couple d...

Top rated seller changes ?

Is it true that Ebay is going to be changing top rated requirements in a bit and also be lowering top rated seller discount from 20 % down to 10% If so, it hardly seems fair since last year when they had top rated sellers make all of there returns 30...

Multiple Seller Accounts Advice

Ebay guidelines say that I cannot open more than one selling account to bypass limits. Does this mean that I cannot open other accounts in order to get 50 more free listings per month since I have already used the 50 free ones on my original account?...

Returns, trying to get relisted on a listing that has variations

Hello, I have an item that a customer returned because it didn't fit. I have multiple quantities of sizes and colors of this item. Since I got it returned to me, I went in to revise my listing and in this particular item I will now have 1 in stock. I...

I need help with info on brass Roger Staubach statue. PLEASE!!

I have brass Roger Staubach statue and I dont Kno much about it. If anybody has any info on it and could help out would be great. Thanks

buyer never got item.... petty theft

help, recently i have had a few per week saying that item was not received, i offer free postage and obtain receipt and proof of postage. yet ebay still refund them anyway and no backup for the sellers and we know they more than likely have had this ...

Resolved! paypal

i am new seller on ebay i sell my 3 items and shipped the buyer send money to my paypal account does i use or withdraw money

No action on reported listing.

Can anyone take a look at this listing and tell me why after I reported it hours ago, it is still up. http://www.ebay.com/itm/Roland-TR-808-Vintage-Analog-Drum-Machine-TR808-/202020370175?hash=item2f095a36ff:g:KiMAAOSwFKZZkMxq Please scroll down the ...

Resolved! Buyer doesn't item

I had a buyer bid on the item only 2 hours before the item was about to end. He was the only bidder and he won. 7 hours later he message me saying in exact words "i don't want it anymore". Should I wait 2 days and open a unpaid case and try to get my...

Buyer is past 30 day return policy,return request says I can decline?

Hi I sold an item on June 29th and buyer today opens a return request for item not as described saying it does not match any of her decor in the room(it was a rug). The return request says I can decline the return? I have never seen that before and a...

Ebay just completely screwed the site up.

they think they are fixing something .. that wasn't broken. as a seller - i'm not doing a thing til they change it back. it is whacked. why are they so stupid? they are paying people to change things that do not need to be changed after DECADES. fool...

Buyer did not pay through ebay

Hi, An item I had for sale ended and the buyer messaged me to ship since they had already paid but eBay did not notify me to ship and my paypal did not receive a payment. I get an email sent to my eBay email in spanish, which is different from my pay...