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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

The "Counterfeit" Scam.

New to me is the claim of buyers that an item in not genuine and thus they demand a refund.A buyer asked for a 10% discount on a Buy It Now clothing item and I gave it to him. SIX WEEKS AFTER receiving the NWT item he claims the item is counterfeit. ...

In Need of Some Good News: Who is Doing Well Selling on eBay?

In Need of Some Good News: Who is Doing Well Selling on eBay? I seeking direction from those sellers who are bringing in at least $2,500 plus each month. What has help you maintain at least $2,500/m? I saying $2,500/m because that is my minimum goal.

Buyer is always right..........right ?

Shouldn't Sellers be entitled to a 2nd option when trying to conform or ractify the shipment, since i got robbed, the sale was done, i sent the package, but when i was asked to give out any information about the tracking info, i thought the link to i...

Combined shipping on items with promotional discount

I sell a lot of different sized items so I don't have combined shipping rules, I do combined shipping on a case by case basis by having buyers request a combined shipping invoice. For the first time, I have a buyer using one of my selling promotions....

Dont accept returns? NO PROBLEM! Ebay will FORCE you to as a seller with three simple words !

Ebay will force you to accept returns no matter what you select, so you may as well ACCEPT THEM!!!all a buyer has to do is say the three magic words "Not as Described"!!!whether true or not, it doesnt matter to ebay, they treat every seller as if the...

PR Address Help Please

I ship often to PR and have never had this happen. First time for everything, I suppose! Buyer's NameUrb. Paisajes Del Rioxxx Via EstrellaLuquillo, PR 00773-xxxx I go to print my shipping label and stamps.com moves Urb. Paisajes Del Rio to the first ...

HOW ARE SELLERS ABLE TO SELL WITH ZERO SHIPPING COST??

I've been selling on Ebay for many years. But I've always had to charge for shipping charges based on the size of the item, and it has not gotten any cheaper. I am amazed at how many sellers are now offering items on Ebay with zero shipping charges! ...

Obviously, I don't know what I'm doing

A simple search in Completeds for Belleek Shamrock Teapot Brown Mark There are, of course, 0 results for those words but there are "Results matching fewer words". After 9 listings of Belleek Shamrock Teapot Green Mark, some other mark, no mark in the...

Dashboard Says I'm a Top Rated Seller, But I See No Evidence of That

My dashboard says my current seller level is Top Rated, but I don't see a badge, and there has been no change that I can see in my fees or UPS pricing. Is there a logical reason this could be happening?

Buyer committing fraud...

Sold a Brand new iPhone 6 on ebay and buyer opens a return saying I sent him a broken HTC phone with a cracked screen. Buyer has 2 feedback and account was just recently created. I have all original recepts and paperwork including IMEI and Serial Num...

Resolved! EBAY SCAMMER PROTECTION PROGRAM

I just learned today after months of selling valuable items on eBay, that a buyer with no previous bad history, and a decent amount of positive feedback, can wake up one day and order an expensive item, and claim is parcel containing the wrong item.A...

what in the heck is going on?

What in the heck has happened to ebay? seriously, It used to be a great selling platform. We did great on here and loved it for 18 years. It was fun to shop and sell. Then in 2014 with cassini, things took a nose dive. We waited three years and liter...

EXTORTING BUYER

The buyer is an extortionist! He claimed evey single item in his shipment was damaged. When asked to present the product to USPS for inspection, REFUSED. Ebay forced me to refund him even though he never returned the product. He got me for $900. And ...

Resolved! Shipping to ebay stock

dear members,I have one question can I bought my staff and keep it in ebay stock to avoid shipping from supplier and reshipping to buyers.thanks

Final Value Fee refund question

I sold an item for $115. eBay charged a $11.50 FVF. The USPS tracking # shows the package was lost in the mail. After 14 days, I gave the buyer a full refund. eBay did not automatically issue a final value fee credit. I called eBay twice about this m...