Selling

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The Sting of my 1st Negative

Hi all, 19 years on Ebay and I'm wallowing in the mire of my 1st negative. Sold a sculpture to another 100% ebayer and she claimed it was missing part of a bow on the piece and 'lo and behold, she was right. It COULD be seen in the pics which claimed...

Does "Note to Buyer" work?

In the Sales Record page (click the Record number on the Orders page on Seller Hub), there's a field for Note to Buyer. When you type a message in that field and click Save at the bottom, does that really send a note to the buyer?

Buyer Using a Guest Account

I've sold on eBay for years and this is a new one for me. Should I have any concerns before shipping? It's 2 items that are valued at $1K+ so don't want to deal with anything could be a scam. Additionally, PayPal is recommending I ship both items tog...

Pictures not working

Not getting how to view pictures in auction . What I am missing ? Thanks

Slow or non-existent notifications of messages and emails

Over the past roughly month or so I have been having problems receiving email from paypal/ebay very slowly, and alot of messages between members often dont show up on my notification bell on the top right. I'll sell something at lets say noon time, a...

Refund Returns Through Paypal - will I get final value credit from Ebay

If we handle return issues outside of Ebay's Return process and refund the customer through Paypal, how can we get the Ebay Commission we paid on the original sale back?

What are the chances of this being a knockoff?

I feel it COULD be genuine, but I am not so sure. I have seen some really convincing fakes pop up. 19thC-IMPERIAL-RUSSIAN-SOLID-SILVER-TEA-SERVICE-SAZIKOV-c-1866-/142443638518?hash=item212a4d6ef6:g:FssAAOSwEAtZZlAT

what options do buyers have when UIP is opened?

seems i might have to open one soon.rarely happens so not an issue.recently i read about a seller saying a buyer was upset because of an UIP.does anyone know what a buyer receives?how an UIP looks like?what are the options ebay gives a buyer?well i k...

Upgrade to a Premium Store for only $30 Promotion

I got the Promotion and I accepted it on the 30th but when the new month started it didn't upgrade. I checked when I opened my store and it was on the 28th, so will I get the upgrade on the 28th of October or am I to late? It does say I accepted the ...

Ebay product catalog

I'm asking this question here because there is too much going on in the 2017 fall update forum. I keep reading that we will be forced to use the product catalog for products identifiers. I don't even see the product catalog. When I create a listing I...

Serial Neg Buyer?

I had a buyer left neg feedback that is a lie. Stated belt was thinner than the descrption. The description states 2 times that the belt is 3/4 in. wide. Looks like this buyer leaves a lot of negs. Can anything be done to get the neg removed, since i...

BE AWARE!

this guy bought my iphone 6 plus and never pay the transaction. I sent him message asking for the money, he said already did the transaction via paypal. I called ebay and after transfer me 3 times. The escalate specialist said this guy cancel the tra...

International AES exemption help

I have a pair of computer servers valued at $1,800 each that I'm shipping to Denmark in 1 package. Shipping them via FedEx there is an exemption code of "NO EEI 30.37 (f)" that states "Exports of technology and software as defined in 15 CFR part 772 ...

Fake PayPal Email

got a PayPal email stating that I sold an item, but never received an email from eBay letting me know the item has been sold, so I checked my eBay and the item is still listed in my "Active Selling" and has Not been sold, the account was created toda...

Refund and buyer keeps the item

Sold an $80 camera to a 0 FB buyer. No returns like always. Buyer files SNAD. Says not compatible with his TV (cable he plugs into TV to view video.) Camera was accurately described with specs etc. I call ebay about this slam dunk case and tell them ...