Selling

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Ebay customer service phone number

I've been selling on Ebay for 20 years. This is the first time I have NOT been able to get a phone number for Ebay's Customer Service! I go through their selections (which don't answer my question), I get to the bottom and see a question: Was this he...

Question on refund requested after a case was opened and closed

I sold an item using Global Shipping. The day after receiving a message from ebay that the item was delivered I got another message from ebay saying that case number xxxxxxx is closed in my favor. That the buyer claimed item not received but they hav...

Resolved! Needing to "Doll Up" my listings

Hello Everyone!What's the best way to dress up my listings via template? Seller Sourcebook, Ink Frog?....etc?Please help....and, of course, I don't wanna pay alot. =PThanks, in advance, for any and all advise.Brenda Sue

Resolved! Extended Time Auctions. Good or Bad For eBay? Would you use them or bid on them?

I have accepted the challenge to post this topic.It was suggested that a Fire Truck be on standby.I live in a remote location with a volunteer Fire Service...however here we are...

REALLY slow sales

Hello everyone! Hope you are all doing well. Im wondering if there is something wrong with my (our) listings. Our sales were going great until they plummeted the last few days and months. Our items are getting quite a fews views but no sales. Does an...

Buyer requests cancelling order

A buyer asks to cancel a purchase more than 30 days after buying and only 7 days after paying for it thru Paypal. How should I proceed? I searched the "help" topics and seller information, but could not find any answers or information covering such a...

Wow first time I've been this slow. No sales since June 1 2017

Whats happening? Not one sale since 6/1/2017. All of my items are showing that I need to revise them.I do have them on GTC but never had any problems with that. I have fixed almost all of the ones that had the no sales for 16 months. Still have about...

Abusive Customer & hate mail

Greetings: I had a customer that tried to change the terms of a sale and not agree to the imperfections of the item that the damage was listed. After cancelling the sale, she sent me rude messages calling me a nutcase and said the item probulary had ...

Resolved! Thoughts Go Out to All That Have Lost So Much

I see a lot of the same ole scams here on Selling and repeat requests for non-paying buyers... I was sitting in my back yard at dusk watching a spider build a new web from start to finish. Was impressed with the spiders persistence, repetition and pe...

Resolved! new seller, need help!

NEW STORE. LISTED MANY ITEMS BUT SALES ARE SLOW...ANY SUGGESTIONS? http://stores.ebay.com/avsdirect

So how do you guys prepare your business for hurricanes?

I know ebay helped texas out, but, I'm not one to trust ebay as far as I can throw them. They are quite heavy... So I'm in south Florida and we might have a bad one coming. Which means power outages and post office closures. I can't exactly afford to...

Tracking buyer wants

I'm looking for suggestions about adapting my selling process to track customer wants.My business model is fairly close to the "garage sale" model: I look for used items that my experience tells me are sellable, and I list the ones that pass various ...

Here we go again...buyer adds items to cart & can't request a total

This is beyond ridiculous. I removed the seller checked IPR the last time.

External Website policy

I am starting to sell my photographs on Ebay and will continue to do so, however I do have a more robust external website where people can customize their order and see a much larger selection of items for sale that I want to promote. My question is ...

Relisting of items paid for and sold

About a half year ago i sold about 15 items to one buyer who paid for all of them with shipping and asked me to refund the shipping cost as he lives nearby me and would pick them up in person. so i did this. the items are paid for but he never came t...