Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Quick Fix for Photo Zoom Problems with New Listings

Here is a quick fix for solving the problem of photos in new listings not zooming. Before posting your images, be sure that you have "Resized" them so at least one side of the image is a minimum of 1601 pixels in size. After 4 days of frustration, do...

Buyer claiming perfume does not smell like it should - do I have a chance? What should I do?

Hello All,Have come up against a though situation.I have sold a perfume recently, which was originally a present and not used (stored in a coold dark place along with our other perfumes) and sold without box as is. The transaction went thought fine, ...

How to deal with buyer claiming credit card was denied

I sold an item yesterday afternoon. The buyer messaged me last night saying he has been trying to pay for the item, but his card is getting declined. He said "I will try again in the morning, and notify you if it doesn't work so you can relist the it...

How am I supposed to sell an article if scammers buy it within 24 hours?

Honestly, I'm fed up.I'm trying to sell a notebook with a starting bid of 360€ or instant buy for 699€. However, my listing seemingly triggers every scammer. Shortly after I put the listing up, someone with 0 ratings purchased it, asking for the full...

Ebay suspended my messaging for 7-days for sending a model number. Refuses to remove, help, etc.

So i've had my share of ebay horror storries, including them deleting my account 5 times in one month because of suspected fraud, causing me to lose thousands in products they let people keep. But this tops the stupidity cake, and I tried to sort it ...

Huge IN YOUR FACE Image Sizes in Revamped Unsold Page

Where you used to be able to view 10-12 lisings per screen on the old (and much better) Unsold Page ... eBay, in their questionable wisdom, as elected to reduse it to THREE., necessitationg constant scrolling to view them all. I encourage everyone wh...

Can we please stop fraudulent makeup sales??

I am trying to purchase the moschino x sephora eyeshadow palette which is sold out online and in stores, and even though it sold for only $48.00 online, everyone on ebay is selling it for almost 3 times that amount which is a rip off. Why do this?? Y...

A member messaged me instructing me to collude on pricing, threatened ruinous competition

A member messaged me. The member sells the same item that I have sold. I recently priced my item lower than the other member's price. (My price is lower by cents, a single-digit percent of the price.) The member's message said that the member had bee...

Wont let me send Fedex Smart Post to PO Box

The ebay system wont let me send Fedex Smart Post to PO box. Smart Post does ship to PO boxes since it's handed off to USPS. Any idea how to fix this?

NEW IPAD NO ADVANCED SELLER OPTIONS BUY IT NOW IMMEDIATE PAYMENT BUTTON FIX !!

We had a huge problem ..iPad app for selling was completely different when listing .. no advanced SELLER options were available such as immediate payment button , best offers button , shipping weight , ECT , it was very limited ! if your using an new...

Sales have taken a nose dive...

...for at least a year. Still selling the same items that once sold very well. Whats causing this, the economy, eBay ? I sell under a different name.

Why are funds now 'pending' after return opened?

I had a buyer request a refund for 'doesn't fit' today. As soon Pin as I accepted it I noticed that in PayPal the status of the payment went to 'pending' and is now no longer available. I have never noticed this before with this type of return. Yes I...

Buyer trying to scam me

So, I sold a 12 string Breedlove acoustic electric on July 18, 2007. According to FedEx the guitar was delivered on July 27, 2017.The buyer is now claiming that they did not receive the guitar, and has $388 of my Paypal dollars held "hostage" I find ...

How to appeal the decision on a case

Hello, I made a sale and specifically listed "No returns aceepted" in the listing. I had a customer mesage me that his product was defective, which I know it wasn't as I personally inspected and tested the product before being sent. He bought 2 of th...

Dispute Resolution

Learned a very valuable lesson. eBay and PayPal handle disputes very differently yet are bound by PayPal resolution. PayPal doesn't and won't use eBay email exchange in resolution process. So if there is pertanent and valuable information in that exc...