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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Mobile Friendly?? What the heck?

@tunicaslot On the thread some poor soul started about selling phone cases on eBay, in offering suggestions tunicaslot referred him to his listings and the Mobile Friendly Checker on the right side of the page above the description. I had never notic...

Resolved! Selling clothes: Action or fixed price???

Hello eBay Community I have a closet full of clothing (many new - with tags) that I would like to sell on eBay and I would love your advice on how to list them. Auction (w/ Buy It Now) orFixed price Also, would you recommend that shipping fees be inc...

Resolved! Paypal asking me to resolve unauthorized payment

Buyer purchases item and about 10 minutes later Paypal sends me an email about a possible unauthorized transaction. I logged into my account and Paypal is asking me to "resolve" it. The only choice of four that makes sense is "I haven't shipped, refu...

A drastic reduction in sales

Hello friends, I would like this issue to clear a huge problem. I sell on eBay for 4 years. I developed my account and had quite good sales during that time. But since the beginning of this year, my sales have suddenly dropped by 90% - which is inexp...

Resolved! Do people really lie and hurt someone to save 3-4 bucks on shipping?

I had a woman buy a swimsuit from me last week. Now she's saying it doesn't match description or photos. This is so not true, I have 5 pics of that suit and a stock photo. She also said the color is different than expected, the color is very accurate...

Hardly any Views or Sales

I am starting to really worry about hardly any views or sales. Since I started over 15 years ago I do not recall it ever being like this.I know it is summer but last year was not like this. I have some items that have been on a buy it now for 20 days...

My competitor gave a malicious Neutral Review

A competitor of mine bought a jewelry from me. I sent various pictures in addition to the listing photos. Buyer approved and made the decision to buy the jewelry. She turned around and gave me my only neutral review saying that "she was glad she didn...

Can I block a bidder from contacting me?

Buyer purchased a card. Claimed they didn't get it. I refunded them. Buyer has continued to contact me every day since I refunded to tell me they didn't get the card. I have responded and said you were already refunded etc., I have blocked the buyer ...

Friendly Reminder - No Weekly Chat with eBay Staff this week due to eBay Open.

Just a reminder in case anyone was wondering.

Error in eBay Messaging

It's just past 7:30 EST and this error in eBay Messaging just started ... I had a message from I believe a potential buyer, clicked it to open and this error is what I got. I also tried to open another message I received earlier in the day ... same e...

How to contact Management

I am a seller on here and would like to know if there is a way to contact eBay Management. I have called the support number and they gave me a number that says to enter the extention and then hangs up. Thanks!

How to suggest a new idea

I sell quite a lot of books. I would like to propose an idea to eBay about a variation listing. It would be beneficial for book sellers to make a listing for one author and offer multiple titles. Title would be the variation and the buyer would choos...

Best date and time to end auctions?

What day and time is best for auctions to end, and why?The answer probably depends on what you sell, as well as how you think. (I sell mostly small computer components.)I currently end my auctions shortly after 7 PM, U.S. Pacific Time, on Wednesday. ...

Resolved! Listing not showing in search results

Hi, I'm a new seller on eBay and I'm having problems with the listings, on Friday i listed the first domain name, but Sunday it still didn't show in search results so i decided to delete it and start over, and made a new listing wich still isn't show...

How to receive message notification from eBay in return process?

Wwhen a buyer opens return request, before issuing pre-paid return label, seller and buyer can communicate in the return thread. Currently I have to manually click into the return to check if buyer has sent new messages there. How can I configure my ...