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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Relisting Problems Due to 3rd Party Listing Provider

If you are currently using a 3rd party to list your ads, you will find it difficult to make changes if you relist. If all you want to do is change a quantity or a price, you will recieve an error message regarding Self-Hosted & EPS Images. This is no...

What if buyer requests return after 30 days?

A buyer requests return of a $300 computer component 35 days after it was DELIVERED to him. The reason for return he chooses is "Reason: Doesn't work or defective". Comment is "Comments: This item is DOA"The auction has just standard 30 day return po...

Why do paypal/ebay make it so difficult to see reversals of claims?

Say a customer launches a case for some reason. They take the money out of your paypal account. If you pay against it to bring the paypal balance out of a negative (so you can keep doing business while the case goes on) once the case is resolved in y...

Image changes & opt out 31st July HELP..?

Hi all, So...I'm updating ALL my images to remove text and add a watermark as I think this is what sellers need to do to keep images within new standards from 1st August...? Im worried if they don't comply or I don't finish updating all 1500 in time ...

I'm SO happy!!! Or did I just miss something? :)

I'm finally seeing my detailed seller ratings, and I'm really excited! Pretty sure I saw something about needing a certain number of feedback, or sales, or something, in order for others to see it, but I'm not sure. Either way, whether it's been ther...

Having trouble signing up for eBay wholesale.

I have an anchor store which, I believe automatically qualifies me to be able to buy from eBay wholesale. On my manage store page there is a link to allow me to sign up (further proof IO am qualified) But when i fill in all the information I get a re...

Negative feedback removal for late shipment

I was given a negative feedback for slow shipping, when in fact I was within the estimated delivery time frame.Called eBay and in less than 5 minutes had feedback removed! It's such a relief when Ebay CS works the way it's suppose to work!Just wanted...

vacation rental ads

As an ebay member for years, can anyone give be advise as to how much ebay charges and so on like associated fees for placing a vacation rental ad? And pergaps when a customer books etc?

Is Your Shipping Scale Calibrated?

We all have shipping scales. Is your scale calibrated? How do you know if it's accurate or not? Is it high quality or chinese trash? With the Post Office checking packages it's a good time to check and calibrate your scale. My scale is a Toledo Y8213...

Going to eBay Open.... Post your questions

I will be going to eBay Open next week. I posted a while ago that if anyone want to send me questions, suggestions , complaints, praises , etc I am more than willing to pass them to the teams or /and eBay staff members. So lets hear them !!

Ebay Scammer How do i deal with Properly ?

Hi i have this person make offer on a item and i accepted . I tested it and it worked good .They sent a immediate return upon recieving . I started to look at their feedback. And then their feedback for others. This is a big scammer and has been doin...

problem--no messages with best offer

Okay, this has now happened to me twice recently, so I think there is a problem--yet another eBay glitch. I am a seller and I have had 2 best offers lately that I countered. Both buyers declined my counter-offer. I usually contact the buyer later to ...

Resolved! Buyers scam?

Recieve a message that he would like to text because hen is not on the internet much.Okay so I text him and ask how I can help him.Buyer-He says he wants buy my bike. Pay via check and my mover will only come for the pick up when you confirm to me th...

File Exchange Error - Abandoned Job: Abandoning Job: 813746976

I uploaded a new file via File Exchange and get the following error:Abandoned Job: Abandoning Job: 813746976This doesn't give me any information as to what may be wrong with my file? Rachel

Resolved! Buyer wants lower price after won bid. Said 'there must be some mistake, I didn't agree this price.'

Hi everyone, I have some problem with the buyer and not sure what to do.So, after she won the auction at the price $117, she sent messeges, said she didn't agree with this price and sha claimed that there is some problem or error. I replied her back,...