Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Global Shipping program question

I sold an item and used the Global Shipping program. I use this rather than shipping out of the country myself because of past negative experiences. I shipped the item promptly to the Global Shipping address. According to the records it all went smoo...

Resolved! Gift cards??? Or what??

I am posting about two sales my husband hadThey were both under five dollar books. They were purchased by people with really strange user names. All dashes, numbers probably 15 spaces long. 0 feedbacks. The first one was registered on paypal the seco...

How to handle this particular open case

I have a situation that I'm not sure how to handle. I sold an item recently and the earliest possible estimated day of delivery was August 7th. When the item did not arrive on August 7th, the buyer filed an "Item not received" case. The package had a...

How to turn on watcher number on Buy It Now listings?

I've heard that the number of watchers for a listing only shows up on Buy It Now items. But when I log on as a different user, I see that my BIN items do not show the number of watchers. Do I need to do something to turn on this option?

making an OFFER and the "comment box"

Hey did anyone else notice?... I am always a bit behind BUT.... the new "make offer" format... has no BOX for comments...although there is still a "add seller message" (+) sign...BUT maybe the old comment box that lead buyers into adding comments abo...

Top Rated Seller Status

Hi. I am a Top Rated Seller. Recently, I had a buyer request a later ship date which I honored but Ebay counted against me as not submitting the tracking information on time. I had another recent incident where I held shipping on three items because ...

Why aren't my items selling

Greetings, After many years selling on ebay US I am trying my hand at Ebay Australia. I am still learning about the prices things sell for here. I have many items listed for auction but so far my sales rate has been low. Would any of you be so kind a...

Buyer wants to get his money back through non-official return

Recently, I've sent the buyer an iPhone 4S to a buyer, with the correct description: "The power button doesn't work" on the eBay selling profile of the item, with a 14 day money back guarantee on the item. The buyer bought the item with an agreed pri...

Fraudulent Buyer

A buyer bought an Apple G5 I had for sale at the buy it now price and wanted it shipped fast saying they would pay the extra shipping cost. It ended up that the extra cost would be $30, and buyer agreed to send that. Funny thing was they opened a new...

seller limits question

Say my account has a $25,000 a month seller limit, the majority of it is for fixed listings with a BIN / Best Offer option... I know if it sells for a lesser amount the remained increases the remaining limit... my question is this: Does the same occu...

Mobile vs PC: different item status displayed to buyers

I am watching 4 auctions, 1 ends tonight, and 3 on monday. The later 3, I knew I still had time, but don't really pay attention until the end. Was a hectic day yesterday, and I was up late, up early for work, not much sleep. On break, I check status ...

Resolved! Sold phone for parts, buyer asking for unlock pattern

I sold my old phone that I smashed in my car door as parts not working. I was unable to wipe my information as I could no longer turn the phone on. The buyer is now asking for the unlock pattern and I do not feel comfortable giving him access to ever...

What is a Product ID?

I am trying to list an item I have listed several times before, but NOW, it keeps saying "Invalid Product ID". I have looked everywhere and cannot find a field that says "Product ID". The bar code is the barcode and it is in eBay item specifics under...

Could anyone help me identify this jean brand?

I have searched high and low to identify this jean brand and I am not finding it on google search or even google image search. I am hoping someone might recognize this brand. I have attached the photo of the logo of the jeans. The RN number is 27895,...