Selling

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Buyer wants receipt for what I paid for item/for warranty

I sold a suitcase that I never used and no longer have the receipt for. It was brand new with tags. The buyers wants the receipt for what I paid for it so they can apply for the warranty. I had no idea it had a warranty and I no longer have the recei...

Buyer claims I sent an empty envelope.

Hi all! Hoping for advice. I sent a package out three weeks ago. It was not a large nor a heavy package with little value. I sent it through USPS and got tracking. Recently the buyer has come forth and accused me a sending an empty package. I asked i...

Buyer Retracted bids...Is this a record?

While I am try to navigate the "new seller hub", I figured I would take a break and look at how my auctions were going. ah...another retracted bid. ok we all know people make mistakes, one here one there. But this looks like a new record? I wish eBay...

Ebay selling hub Permanent opt out link

http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta¤tPage=MyeBayNextAllSelling&ssPageName=STRK:ME:LNLK:MESX this will give you the old ebay seller menu this is the only way to opt out besure to book mark since you will have to use it every time

Why are eBay stores are not represented on the first landing page ?

The only mention is at the very bottom under "Buy".

This is a first for me ...

Just got an email from paypal that I've received payment for something. Thought this odd as I got no email from eBay that this thing had sold. So log into PP right away and it is legit -- payment there. Still no notification from eBay though.

Paypal Chargeback SNAD

Hello, A few weeks back I sold a designer handbag to a low FB buyer. Yes, I know we all start somewhere but I was a bit hesitant since their name on eBay and PP didn't match up, so I called PP and was told it was safe (confirmed) to ship, so I did. T...

Resolved! Remorse Return on eBay + SNAD on Paypal : Appeal the Defect?

This is the first time I've experienced a case like this... I recently had a buyer who simultaneously opened a return request on eBay ("just didn't need it anymore") and a "item not as described" claim on Paypal. The eBay return request closed automa...

Cannot Perform an i-ways Report

I have tried re-running the i-ways tool in three different browsers and using two eBay accounts. After I sign in I get the following two pages. I click 'check now' and then 'continue' on the next page...which brings me back to the 'check now' page'an...

Penalized for shipping, but no USPS b/c of Hurricane Irma!

Hi, I'm not quite sure what to do about this... I live in a county that was declared an "emergency" area due to Hurricane Irma. All state government services were shut down until today. I notified my buyer of this as soon as I found out. I offered hi...

ebay is HORRIBLE for the SELLER!

How is it that you are supposed to be able to make money selling items on ebay... but if a buyer decides randomly that they do not want what they purchased... (after your item says "no returns") all the buyer has to do is mark "item not as show" and ...

How is it fair that

someone can order something and cancel and then refuse to agree to the cancellation that THEY ASKED FOR and the seller is stuck with a defect and a final value fee? I mean 10 friends could abuse this ridiculous policy to their advantage and get a com...

Took Some Time Off From eBay. What a Nice Time.

I'm working on a non-fiction book that I hope to have ready for the holidays, so I cut way back on the eBay grind. What a breath of fresh air it was, just enjoying life and being rewarded in my own mind, not to mention having some hope that I can dro...

How To Be Vague

While trying to list something, I get: System Error Try Again Some Time What the heck does "some time" mean?

Offers to sell outside of eBay - Don't take the risk!

This is a warning to all who have received offers to sell outside ebay, from my personal experience: I recently received a few messages from ebay users asking to sell them one of my items outside ebay and they stated they are willing to pay directly ...