Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Huge IN YOUR FACE Image Sizes in Revamped Unsold Page

Where you used to be able to view 10-12 lisings per screen on the old (and much better) Unsold Page ... eBay, in their questionable wisdom, as elected to reduse it to THREE., necessitationg constant scrolling to view them all. I encourage everyone wh...

Can we please stop fraudulent makeup sales??

I am trying to purchase the moschino x sephora eyeshadow palette which is sold out online and in stores, and even though it sold for only $48.00 online, everyone on ebay is selling it for almost 3 times that amount which is a rip off. Why do this?? Y...

A member messaged me instructing me to collude on pricing, threatened ruinous competition

A member messaged me. The member sells the same item that I have sold. I recently priced my item lower than the other member's price. (My price is lower by cents, a single-digit percent of the price.) The member's message said that the member had bee...

Wont let me send Fedex Smart Post to PO Box

The ebay system wont let me send Fedex Smart Post to PO box. Smart Post does ship to PO boxes since it's handed off to USPS. Any idea how to fix this?

NEW IPAD NO ADVANCED SELLER OPTIONS BUY IT NOW IMMEDIATE PAYMENT BUTTON FIX !!

We had a huge problem ..iPad app for selling was completely different when listing .. no advanced SELLER options were available such as immediate payment button , best offers button , shipping weight , ECT , it was very limited ! if your using an new...

Sales have taken a nose dive...

...for at least a year. Still selling the same items that once sold very well. Whats causing this, the economy, eBay ? I sell under a different name.

Why are funds now 'pending' after return opened?

I had a buyer request a refund for 'doesn't fit' today. As soon Pin as I accepted it I noticed that in PayPal the status of the payment went to 'pending' and is now no longer available. I have never noticed this before with this type of return. Yes I...

Buyer trying to scam me

So, I sold a 12 string Breedlove acoustic electric on July 18, 2007. According to FedEx the guitar was delivered on July 27, 2017.The buyer is now claiming that they did not receive the guitar, and has $388 of my Paypal dollars held "hostage" I find ...

How to appeal the decision on a case

Hello, I made a sale and specifically listed "No returns aceepted" in the listing. I had a customer mesage me that his product was defective, which I know it wasn't as I personally inspected and tested the product before being sent. He bought 2 of th...

Dispute Resolution

Learned a very valuable lesson. eBay and PayPal handle disputes very differently yet are bound by PayPal resolution. PayPal doesn't and won't use eBay email exchange in resolution process. So if there is pertanent and valuable information in that exc...

Non-payment from buyer

I "sold" an item on ebay 14 days ago and never received payment or any communication from buyer. A buyer who has zero feedback. It is very frustrating for me as my only option was to "open a case" which I did. I dont even know what that means as it r...

UGG Boots Style Identification

Hi! A contact of mine gave me two pairs of authentic UGG boots. I am having trouble identifying the style line name. I have narrowed it to down to either "Cory" or "Kristin". I have been to the UGG site and all over other eBay listings and other web ...

Picture issue

So I complete a listing and post my auction or BIN. My pictures are almost all 1600x1200(ebay image uploader). Whenever I click on any of my listings in any browser or on any computer, the main presentation image in the listing is about half of the s...

Zoom is back on new listings

I have done 2 new listings today, and the zoom feature is back on both of them. It is NOT back on the ones I listed yesterday. Just a heads up. Best!

Strange Promoted Listings Anomaly

I had a strange experience the other day. It was strange to me at least because it was the first time I'd seen something like it. It was that my impressions were through the roof, for me anyway. I've only been using promoted listings around 3 months ...