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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Need help with store signup date

I want to sign up for a store on another id, but I want to make sure that I get the shipping supply dollars. when should I sign up in order to get in on the next shipping dollar allotments? tia

HELP! with return request

I just had a return request from someone who I think may have filed SNAD. As you can see, I responded by showing her that the listing did indeed note the expiration dates. But is this enough for customer service? Should I just go ahead and pay for th...

Help! Seller Hub

I just got an email from ebay on my other id telling me they have switched me to seller hub. Where do I find the opt out button and the community link? Neither of those are my landing page. Help...

Scammer potentially tried tricking me twice.

I just had an odd experience with a scammer. I'm currently using my alternate account to sell personal items as I am trying to raise money for college, so this account is fairly new without much feedback. I recently listed my old laptop as an auction...

Listing Fee for Auction $0 or $0.30

On one account I see $0 listing/insertion fee for auction. On another I see $0.30. On both accounts I see $0 fee for fixed price listings (probably both under a free 50 / month deal). Why does one account get charged listing / insertion fees for auci...

User avatar by Thrill-Seeker
  • 259 Views
  • 5 replies
  • 0 helpful

Where to upload pictures to use with File Exchange?

Hey guys! I'm about to list ~1000 new listings and I will be required to take my own pictures for them. However, now that photobucket costs like 500$/year, I have no idea where I can upload my pictures to provide URLs in File Exchange. What do you gu...

I can't get past this: It looks like there's a problem with this listing. The category is not v

It looks like there's a problem with this listing.The category is not valid, select another category.No matter what category I choose its not valid. Is something happening of which I have not heard? I've restarted my computer in case its my comp but ...

User avatar by Adventurer
  • 188 Views
  • 4 replies
  • 0 helpful

Negative Feedback without any mistake

I have sold an item for a buyer. He has put a negative feed back without any reason. I sold that item for many buyers. The reason he mentioned is "The cream is not soft" but that is the original condition of that cream. This is the first negative fee...

Looking for RETROSE! : )

@retrose Rose, I am trying to figure out what I have on my hands here. It is a Ralph Lauren men's XXL blue/white striped button down shirt and has a crest on it. I have never seen this crest before and I am wondering if it is vintage. Would you share...

Description Disappears on Relist

Upon relisting an item the description disappears and I cannot even type anything in the description box. Any ideas? Note: When using Selling Mgr Pro, all is as it should be. It's just relisting from the Unsold Page in My Ebay.

User avatar by Trailblazer
  • 197 Views
  • 3 replies
  • 0 helpful

Never List Auctions. Now, know why :( Never pay in timely matter

I never list auction items. I've been burned by so many buyers from past.Now, I have 2 buyers that haven't paid. I sold one item yesterday. Now,the buyer send me an email...I will pay after Sept 1st. Can any one let meknow, what is the normal time al...

User avatar by Trailblazer
  • 633 Views
  • 17 replies
  • 0 helpful

Ebay's accounting information continues to be way out of sync

Normally, "account balance" immediately reflects the up-to-the-minute amount owing in fees based on sales. There is no lag between sales and amount owing. However, for about 2 weeks, they have been (for me) completely out of sync. The "account balanc...

unfair negative feedback

hi everyone, need some advice on how to proceed with this. I sold duck hatching eggs and in my listing it clearly states that I cannot guarantee hatch rate due to postal service or incubation issues. It also clearly states within my listing that feed...

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