Selling

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At what point does buyer own/accept an item and the sale is completed...?

I've been an ebay seller for 17 years and I've always wondered this, but never found a specific answer. I sell mostly old comic books and old sports cards. Both items are ripe for possible "restoration". Meaning a previous owner of the item did somet...

Have you used the mobile app?

Have you used the mobiile app? Did it change how you look at your buyers? The description is burried, and the seller id is at the bottom, almost as an afterthought? Is that the future of eBay?

eBay is losing sellers because of Feedback policies

Some buyer just gave me two negatives without contacting me first. The items were sent with tracking and scanned at three locations and showed still in transit! I call eBay customer service and guess what they told me? It is my responsibility to make...

The joys of Paypal

So about 9 days ago an international buyer using a reshipper bought an item from me. eBay shows it ok to ship but I happened to notice a hold on the payment in Paypal so I waited. Three hours after I noticed the hold (and many more hours since the ho...

Massachusetts weather State of Emergency this week March 2018 seller shipping concerns

Hello, I'm a seller in Massachusetts and concerned over my top rated status and surprised that Ebay does not have any mention that we were hit with a huge storm on Friday and much of the state had been without power until today, with another storm co...

Creating a promtion and a campaign with the same listing

Hello, I have my listing for a promotion of 33% and would like that same listing to be under a campaign, is the possible? and how can I do that? Thank you

Wife bought item on Ebay, arrived today dropshipped from Amazon. I'm furious...

with my wife for not doing a better job of shopping online. Oh well, we lost $3. Arrived on time and what she paid for, so positive feedback left. It even came with the dreaded "gift receipt", but I don't sell over there so couldn't care less. I'll l...

Resolved! Paypal is OUTRAGEOUS.....

On 1/15 an item is sold and paid for. On 1/16 the buyer informs the seller that she has changed her mind and doesn't want the item anylonger. The same day on 1/16 the buyer files a claim with Paypal for non receipt of this item. Paypal accepts this c...

Active Content Removal

When I listed several items I had the "active content" warning show up - ran the "removal tool" and saved the items for later listing. When I went back to them I once again had the "active content" warning show up. I discoverd that apparently ebay in...

Suspicious Bidders

I am getting an alarming number of suspicious bidders on an instrument I am selling, this unfortunatly is not new and has happened in the past. In less than 2 days I have gotten bids from 4 different bidders, all of their user names have a dash and a...

Buyer wants refund because I sent item with free standard shipping

Long story short: buyer and I negotiated via messages and agreed on a certain price with free shipping (my listing has priority as shipping and was not free). I sent an invoice with standard shipping stated and no charge for shipping. They paid. I ha...

Resolved! Got request for invoice, ship-to address was NY. They paid but ship-to address is now FL & more $$

I sell mostly Buy it Now items. I don't require immediate payment so buyers can add items to cart and I can combine shipping. Usually when someone buys just one item they pay immediately (like 99.9% of the time).Tonight I had an item sell, but about ...

Buyer Wants Refund On Item That Shows Delivered

I can't believe that a buyer has opened a request for a refund because she lives in an apt. building and claims postal clerk did not put item in mailbox, but, left it on front porch. She's not saying it wasn't delivered - just that she didn't get it....

Ebay and the seller worst experience ever.

If anyone can tell me how to get this out to everyone. I set up a Dooney and Bourke bag for sale, I checked the no refund, did not want to deal with returns, no need to check this ,ebay will not stand by it. My buyer saw this when purchasing it. Anyw...

Buyer returned different laptop. Video evidence, Ebay demands I refund and will not review videos

After a situation early last summer where a buyer swapped parts on a gaming laptop they returned and cost me over $600 to replace parts/fix, I began to take videos of me shipping my items at a Fedex location. Process is this: 1. Open up and power on ...