Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

2017 Fall Seller Update

Hi Community, Our 2017 Fall Seller Update is now live. If you have any questions or feedback on the announcement, please use our dedicated discussion board. Thank you!

Artificial Market creation

Hi, i'm wondering what your opions are on artificial markets.i.e items that don't sell on ebay but because some one else as listed a similar product, you list yours and some one sees yours and list theres and so on. but when you scroll through the li...

spell checker

I cannot find the spell checker. I have been selling for 10 years with no problem and now I do not see a spell checker anywhere on the page. I have searched through E-bay, and in Google searches and found answers that it is under "spell-checker" and ...

Buyer said did not receive, now saying not as described

A buyer filed a claim against me saying that they did not receive an item. They filed against me but eBay ruled in my favor because I had a tracking number that said the item was delivered. They now have filed a claim that the item was not as describ...

New Manage Active Listings Page 2nd Chance Offers

Our account was recently forced into eBay's new seller hub (unfortunately) and everything is different. We're slowly attempting to figure it all out but I have noticed a critical issue with the Manage Active Lisitings page - specifically with Second ...

payment by check and selling metrics

I have a customer wanting not one but two auctions which he wants to pay for by check. I can mark them "shipped" but in the absence of tracking I can't prove anything to ebay and will I take a hit on my metrics? Any ideas about that?

I set a sale, it looked good, but it doesn't show in my listings

I finally got a sale set up with the item numbers (yay) but it doesn't show up on my listings. I even looked at it on a different ID. It seems to be active, I marked start immediately, but the discount isn't showing. Any ideas?? Anyone!?! This is my ...

Resolved! Ebay Scammers

HiI recently sold an phone 7 256gb and still 9 months warranty hardly used my buyer is in the russian federation and the sale went through the global shipping programme. The item was delayed due to pprohibited items as i was informed by email and i a...

Feedback in color???

How were they able to leave the colored stars on feedback?

Selling Limits

Hey everyone!Did someone had this problem: My account is active for about a year now and after some time i started selling again, so it says in selling activity that theres 50 free listings left for september so i added 8 items and it stopped , would...

From Now On - Soda Pop Cans with Handbags in my Pictures!

I have been on eBay since 1997 and used to sell a lot, took a break and started back up selling this year. It has not been easy. Literally within 2 hours I had two buyers request a return of a handbag because it was "smaller than I thought it would b...

Florida delivery delays

I'm seeing a lot of my deliveries to Florida are still delayed after the hurricane.

Seller Performance requirements

I have recently lost my TRS status due to a below standard performance evaluation by Ebay. The issue is the defect rate threshold of <.30% in a 3 month period. Of the 3 defects we've received in the past 3 months, all of them were a result of the buy...

No customers, sales are down almost 50%

What is going on with e-bay??? My sales are down almost 50% from last year. I've had two buyers in the last 7 days and no sales in the last 4 days....It's normal for me to have two or three in one day. This is very BAD!!!Another week of this and I'm ...

Sold item in unsold list - example included

HI there, Just wondering if anyone has any suggestions of how to avoid duplicate listings while using new seller hub? I typically go to my unsold and relist the items that I want to keep listed. I attempted to do this yesterday and while I was checki...