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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

returns

I had a buyer say she wanted to return something through ebay. I approved the return. She changed her mind and isn't planning to return the item after all. The return is set to expire on September 29. Do I have to do anything about this? Ebay keeps e...

Internal Application Error when trying to view listings

Hello. I noticed this twice yesterday on my own items..just a few I randomly clicked. Now today, while shopping, I click on a buyers item, and it says 'internal application error' and redirects me back to the top. MUST be killing a ton of sellers sal...

I'm afraid that I'm being scammed...

I listed my brand new Samsung Galaxy S8 and it immediately sold on the 25th. On the 27th before I could even get to the post office this buyer was messaging me at 8:25 am saying, "Please refund my money if your not going to ship my phone. Said I woul...

User avatar by Adventurer
  • 558 Views
  • 12 replies
  • 0 helpful

Search manipulation written right on the search results!

What the flip is this company doing. The bots could be hiding legitimate listings. When I change it to lowest price first it goes back to normal (that in and of itself doesn't make sense.) And even more ridiculous is the first result out of the gate ...

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Immediate Payment required

I had a customer that was forced to pay for an item he purchased from me on a flat price listing even thought he had won a pin the day before on an auction and was waiting for auctions to end on other items he had bid on.I do not have immediate payme...

User avatar by Scout
  • 1720 Views
  • 15 replies
  • 0 helpful

Selling Outside Of Ebay

I just got accused by ebay of violating or trying to sell an item outside of ebay. I have a buyer ebmailing me all **bleep** day asking for my address, where do I live Blah, blah blah. The listing clearly states that the item must be paid for via Pay...

eBay asks me to reply again to Item Not Received

I got Item Not Received notice Sep 26.I replied right away Sep 26 in Resolution Center.Reply to Buyer included tracking number which was already in the order and which showed Delivered.Buyer hasn't responded in Resolution Center.eBay emails me again ...

Buyer Says received item damaged during shipping. informs me they shipped item to another country.

Hi ebay community. I sold an electronic drum machine on ebay a month ago. I shipped the item to the buyer through Fedex to Florida. Package was insured and signature requested. A week or two later, buyer informs me the item was damaged when he receiv...

BUY IT NOW ENDED LISTINGS ARE BEING AUTOMATICALLY RE-LISTED

HELP! WHEN MY BUY IT NOW LISTINGS END, THEY ARE BEING RE-LISTED AUTOMATICALLY EVEN THOUGH THEY'RE NOT SET UP, GOOD TIL CANCELLED. ALSO BEST OFFER IS BEING PUT ON THEM??? I'VE CALLED CUST. SERVICE AT LEAST 10 TIMES OVER THE LAST 2 WEEKS. WITHOUT ANY H...

Resolved! I keep getting emails about blocking 2 of my listings, because of contact info, but there is none!

I know lots of other people have had this problem, and a lot of the solutions have been external pic hosting links in their descriptions. I don't use any of those services, just my own pics. I do not know why the eBay bots are blocking my listings. I...

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