eBay

Buyer paid, Item packed but not shipped, wants refund. What to do?

Offer can I offer a discount for using buy it now in listing

I use the auction with a BUY IT NOW offer.....I want to give a discount when the buyer uses the BUY IT NOW option rather than using the auction option..How can I do this???

Please make sure your listings follow eBay guidelines: Keyword Spamming

Recived a notice from eBay on Keyword spamming. The toy I sell is named: Not Guilty, they think is spamming loll Unbelievable

CS TECH TEAM - We are experiencing glitches

Just got it confirmed by eBay that they have been having glitches the last few hours and currently working on it. Thise nof affected, great! But for those who are, just a little heads up that there are some serious glitches going on that are preventi...

Product Reviews not appearing on selling listing

We are the brand owners and manufaturers of our product but we can't get product reviews to appear on our listing. The annoying thing is that other sellers who have copied our listing do have reviews appearing. We have GTINs for all of the variations...

is PayPal down?

I was not able to make a purchase on ebay just now. When I checked off the box to pay using PP I got the spinning wheel of death and eventually the instruction to make a payment selection. Tried several times. Then I tried the tactic of using my PayP...

sold

I sold an item 2 weeks ago was paid and shipped with tracking and and put the track.no.in for buyer the next day,however when I went to leave feedback for the buyer the item disappeard,I cant find it anywewe not in sold items for for any period or se...

For those who attended yesterday's Q&A.....

Brian Burke continued responses until 10 last night, so if you didn't receive a response to a question, you might want to check the newer posts.

Need Help with Media Mail

Hi, all. I have over 1,000 baseball sized cards that I want to list as a lot and ship Media Mail. They have no advertising on them. Problem is, they come with their hard plastic storage bin. Does it negate my using MM? Thanks.

What is wrong with this company

Here we go again and again and again and again. 

Accepting multiple offers for the same product

Has anyone ever had an issue when having large inventory of accidentally accepting more than one offer for the same exact product days apart? I would think that all the other offers would disappear once one is accepted. Is there something i can do ab...

eBay Picture & Video Hosting Needed ASAP

eBay, you're missing out on a huge new revenue source Millions of us pay web sites to host our pictures You could be making this money instead of the ISP's We also need video hosting Why are you NOT tapping into this easy source of revenue? We're all...

"See full item description" Button

The "See full item description" button is one of the worst ideas eBay has ever implemented. I am a top rated seller and have been ever since the program was introduced. Part of what makes me a top rated seller is my big, beautiful pictures and my com...

What size pics for moble?

What size photos (in pixels) are best for the new moble-centric listings? For years i've been naged to make my pics bigger. But now i'm being told the pics in my listing are too big for moble. But it didn't give me a recomendation for the correct siz...