Selling
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Abusive Feedback

On July 4th, I had a customer who purchased an item in June, send me 4 emails threatening to sue me. One demanded that I get her the item by 3 p.m. that day. I looked at my transaction and found that I printed a label and that during delivery, the po...

User avatar by Adventurer
  • 491 Views
  • 6 replies
  • 0 helpful

Can you get your FVF’s back?

Hi gang! Can you help me and the OP out on the thread below, from PTSB? I don’t want to give the wrong advice. I’m sure it’s a simple answe, but I haven’t been in that situation before. Thanks for your help! https://community.ebay.com/t5/A-Part-time-...

Selling fees promo

Hello I got this promo email. Just want to check if this "selling fee" is insertion fee? or Fee to be charged based on sold price (10% or whatever)? Thank you

Adding a drop down menu to existing listing

I read on a nother post you can add a drop down menu from a draft listing. Can I add one to an existing listing? It is for a customizable item. I would like to show choices for different sizes. I see them on other listings.

Can someone explain this one?

WHAT is ebay doing? Was "refurbished", in its short existence, always like this? Item # 201895517798 What I see is "3 New & refurbished from $22.00" Click on that and you get shinola like "Our Pick" and "All 3 Listings For This Product" and it's NOT ...

Item keeps getting bought by scammers

Hey, all I am getting really annoyed with this issue so any help is much appreciated. Also, I apologize for the wall of text. Thanks! I have been trying to sell a gaming laptop on here, and every single time (3 times now) it gets bought by a scammer....

Resolved! Seller requesting return because there are no barcodes or authentication tags

So I recently sold a brand name winter jacket and described it as used with no tags attached and had responded to the buyer's message prior to purchase telling them that I do not have a receipt as it was purchased 2 years ago. They requested a return...

User avatar by Adventurer
  • 757 Views
  • 24 replies
  • 0 helpful

Is ebay selling stuff now?

Just got an email from eBay saying "We're shipping for free and slashing prices up to 70%" Today's deals blah blah blah Who is "We"? Last I thought ebay only sold advertising space. When I put something on sale "I" did it. No "We" to it.

eBay Scam- protect seller

My son sold a game card to a buyer, first the buyer claimed nothing was in the package, after my son provided the receipt with the weight, she said there was a brick in it. She threatened my son and called him a scammer in the messages. We received a...

Customer can't attach file to message

I sell custom bronze plaques. My customers need to be able to send me their art in a JPG or sometimes a finished art file such as a PDF or AI file. They don't seem to be able to attach them. They ask me for my email address but Ebay doesn't like that...

Resolved! I missed the chat and had a question

I missed the chat and had a question On any of the drop down options for a return, not as described, bought by mistake, and what ever they are, if a seller resolves the issue without any eBay escalation is there any effect on the sellers standards? I...

User avatar by Rockstar
  • 324 Views
  • 13 replies
  • 0 helpful

Re-organizing my inventory, SKU help please...

I'm completely re-organizing my inventory storage system. I want to add SKU/Bin numbers to my listings. I know there is a SKU category on the listing page, does anyone use this? If so, is it easily viewed on the 'orders' page (Sellers Hub)? I'm wonde...

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