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Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Two questions: why are returns that are closed not really closed and are they affecting search resul
I had two return requests in the last month and a half, both saying the item was not as described. I agreed to take them both back and pay the return shipping. Both buyers agreed to return their item. Neither one has. The first one was initiated Augu...
Case Opened Over Did Not Receive Item Shipped to Wrong Address
Hello Community!I just had a buyer from Canada open a Did Not Receive Item case, where they forgot to add their Unit / Apartment number to their complete address, and now the item is being returned to me for non-delivery. They clearly stated in the C...
Seller is sending harassing messages and claiming I broke and stole returned items
Bought a toy auction. Some items were damaged and not accurately described. Requested a return. During this process the seller sent many messages saying they won't take a return and calling me a liar. Ebay ruled in my favor, and I shipped the items. ...
trs yes or no?
how does being a trs really help my selling? please convince me that i should strive for that.
Resolved! Help identifying which listing policy violations or active content usage
Hi guys, I received a message from eBay saying 60 of my listings are in violation of their policy. Here is their message:"We're writing to let you know that as of September 17, 2017, some of your listings require immediate update due to policy violat...
Irma update
We are safe but our county is destroyed. I've never seen anything like this in my whole life! No power or running water since early Sunday night. 6 days of sweltering heat & no showers.i sent my sons to a hotel today so they can shower & cool off. I ...
Return Policies on Makeup Products
I currently have a 14 day return policy on all items with no restrictions. I have an expensive NIB lash tool and corresponding mascara that I never tried and lost the Return Paperwork from Barney's for, so I would like to sell it here. I am afraid th...
Remove contact info from listings can't host images
I use auctiva to host high quality images for the listing in the item description field. Now my listing are being flagged for non compliance. What's the point of allowing us to edit HTML if we can't use links in the code? another useless "feature" to...
awaiting payment from buyer - item says it no longer is available
Had a buyer purchase and item. ebay said that the payment never went through and was awaiting. Now the item says it does not exist but i still see it under sold items and awaiting payment? Also the buyer is now no longer active on ebay? do i just rel...
Ok eBay, you can turn the views and sales back on for Most of Florida We are up and running!
Got Power Back and the PO is back in business for most of Florida. We are open!!! Send the buyers our way please!!! We need help with recovery!
UGH ... Problem with revising active listing ... system temporarily unavailable glitch
"It looks like there's a problem with this listingSystem temporarily unavailable, please try listing again" I have also been having this issue: unable to revise some of my active listings for one week. To-date (08/29/2017), I have had 11 active listi...
Sold an item and a different user messaged me claiming they brought it. How do I report this?
So I sold an item today and i got a message from a completely different user claimiing they purchased it and they need the address changed. He gave a name that doesnt match in any way and an address that is on the other side of the country from the a...
whoops.. sent the wrong item. now the buyer won't return the original.
buyer bought product X... oops, i sent product Y by accident. he contacted me "hey, **bleep**", i say "oops i made an honest mistake, i'll get that out asap.. can i get that back?" he says yes, if you pay the return shipping. "ok, no problem, sorry"....
USPS Maintenance Alert Sunday 17 Sept
From the home page:https://www.usps.com/Alert: Some of our applications are undergoing maintenance from 7 PM ET through 10 PM ET, Sunday, September 17. We apologize for any inconvenience. Soo...plan accordingly. Don't expect things like pickup schedu...
