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Forum Posts

Best Way to Deal With Fraudulent Returns

Recently we've been having more and more problems with buyers fraudulently opening return claims. Normally I'm happy to accept the return and issue them a refund, however the fact that with every single claim we're the ones who have to pay for return...

Zero Activity In Sales For 20+ Days!!!!

I don't know how many times in the last year or so I've complained about no sales, but this is probably the worst year to say the least. I have these periods where suddenly things start selling and bursts of activity. I start getting questions, at le...

User avatar by Thrill-Seeker
  • 262 Views
  • 4 replies
  • 0 helpful

2017 Holiday Season Looks Very Promising with 0 Sales so far

A November to remember with 0 sales so far, I hear the reason is competition, visibility, specifity, collectability, wantability, likeability, https security, not so cool links, mobile unfriendly, shipping and return policy…Whatever it is, it is not ...

Package stuck in transit, USPS changed tracking email requests

I have a package that has been stuck in transit to Miami for a week. I decided to go on USPS site and get email updates to see if it would knock it into the system. Use to be able to get tracking up until current date sent to your email immedately. T...

User avatar by Thrill-Seeker
  • 2020 Views
  • 10 replies
  • 0 helpful

Returns...full Moon?

I've had recently (over the last 2 weeks) a disproportionate amount of returns. Way more than usual.Has there been a Full Moon constant for the last two weeks or is that how the cookie crumbles? Anyone anyone...Buehler??

User avatar by Trailblazer
  • 345 Views
  • 10 replies
  • 0 helpful

User constantly asking same question when answered

I'm having a issue with a ebay user who keeps asking the same question even though I've answered numerous times. Is there anyway to either block said harrasser? Don't want a retaliation from said user on buying an item just to neg me plus it's gettin...

SAVING OUT OF SEASON ITEMS

HELLO,WHEN AN ITEM ENDS, AND YOU DONT WANT TO RELIST IT BECAUSE OF OUT OF SEASON OR OTHER REASONS, WHERE OR HOW DO YOU PUT THE ITEM IN A PLACE WHERE IT IS NOT STILL AMONG THE ITEMS THAT ARE ENDING? I KNOW ABOUT SAVED TEMPLATES, BUT I WANT TO BE ABLE ...

wants to come to see before purchasing

I am selling an item for over £1000 and someone wants to come and see it first, am i allowed to do this or is this against ebay rules

User avatar by Not applicable
  • 431 Views
  • 6 replies
  • 0 helpful

Question about questions?

When I ask a question at the bottom of a listing for the community to answer where does that question land?

User avatar by Guide
  • 123 Views
  • 0 replies
  • 0 helpful

Interesting happening in my all selling

I came on to check my account yesterday morning. Low and behold I found a notification of some kind which made me check my listings. Guess what i found? Two of my removed listings for the same thing relisted as an auction. For 2.99. What?? That’s cra...

Has anyone heard this before: "I want a refund, I don't know how to take a picture"

Ok, sorry, I know that was a baked title....I just got an email from a customer who says the lampshade has a 12" (that's pretty big) tear on the inside...(please, no damage to the box, and no tear when shipped)....she says she's 81 and doesn't know h...

No Views On Ebay US

I noticed something recently. My sales on eBay have tanked, so to generate more traffic to my items, I share them on Twitter. I once use to get at least 12 views per tweet, then it gradually declined to maybe 4-9 views, maybe due to too much tweeting...

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