Selling
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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

I was late in the Christmas Game last year

When do buyers start thinking about Christmas shopping? Beginning of November? I got into it midish Nov last year and everything was already in full swing.

User avatar by Trailblazer
  • 464 Views
  • 18 replies
  • 0 helpful

Resolved! Promotional listings not allowed as free

Yes the promotion is activated and all are available for use, and yes it does charge me for my new listings! Where can I find a statement of WHY these are not being honored or where I am not in compliance? I don't have a Private Investigator's licens...

User avatar by Adventurer
  • 327 Views
  • 12 replies
  • 0 helpful

Cancel a transaction all messed up?

I had a buyer give me a WRONG address and he told me to change it.I disagreed and went to cancel the transaction in my mobile app. When I hit cancel, it took my to the resolution center to cancel it. I thought this was odd because that's not usually ...

Returned item not brand new anymore

Hello, Got returned item from buyer. Reason for return was "did not like it". Item was brand new in its original packaging. I got it in damaged packaging with scratches and dents and item has signs of using. Buyer said, "sorry, i installed it but jus...

Can someone please explain this promotion rule to me.

I activated a promotion back in July when I received it. I sold a qualifying item on Aug 8th and have yet to see any sign of a coupon come my way. The rules of the promotion make no sense to me though, so I really don't know when I'm supposed to rece...

Sales & Visibility

Assuming that there is adequate demand for a product and that it is listed appropriately, it seems to be that the only way on eBay to significantly increase sales on a sustainable level is to increase your product's visibility. And the only way to si...

User avatar by Trailblazer
  • 812 Views
  • 17 replies
  • 1 helpful

Problems with a buyer from china

Hi guys! I just sold a toy set to a guy from china. First He wanted me to send it to his friend in California which I did. The friend sent it back and their were no problems. Then the original guy kept begging me for the toys, I told him no I don't s...

Laptop states I offer 30-day returns BUT phone app states I offer 14-day returns. Why??

I offer 30-day returns on all my items for sale. When viewed on a laptop via the Ebay site all my listings state that I offer 30-day returns (every listing). When I view my listings on the Ebay app via my phone, all my listings state that I offer onl...

User avatar by Trailblazer
  • 141 Views
  • 3 replies
  • 0 helpful

3 separate listings, potential buyer asking to buy all 3 for a different price, OK to cancel/relist?

I am returning to being a "seller" after only "buying" for over a decade, so I'm not "up" on the latest changes to eBay. My first 25 items were posted only night before last, and already have some sales (yay!), but also my first buyer conundrum. I ha...

Buyer tried to scam me, now I have to wait 10 days for cancellation before relist?

I had a buyer with 1 feedback email me after payment and ask me to send to a different uncomfirmed address. When I googled the address, reviews came up saying it was used to send products overseas and commonly used as a scammer middleman location. I ...

Resolved! Default Shipped Email...with seller note (I did not write)

I have had 2 buyera say they received an shipped email stated there was an Note from seller that stated this message: "Shipping was cheaper than I expected , so I added insurance. I will ship this out on Monday. Thank you for your purchase ! Here is ...

User avatar by Adventurer
  • 374 Views
  • 7 replies
  • 0 helpful

Bidder with 0 feedback

The stuff I sell on eBay is usually $10 to $40, so I don't have many experiences with higher-priced, higher-risk items. I've listed a new-in-box turntable at $240 -- the wholesale price is $399. The listing has had good traffic and multiple people ar...

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