eBay

Shipping refund

I had a buyer offer me a price on a pillow, which I accepted. She then asked if I could remove the stuffing to make it cheaper to send and to adjust the shipping, which I did and offered flat rate of $5.00. She received the item and is now asking for...

What do I do?

Hello everyone, I have a bit of a situation with a buyer and I'm hoping to get some advice. Any guidance would be greatly appreciated Background info: I sell collectible card sets where each set contains a bunch of common cards and one special 'rare'...

Can auction seller change the shipping price higher after you win auction?

Can auction seller change the shipping price higher after you win auction? I swear this just happened to me with what I just bought maybe I am mistaken and didnt really notice. Just wanted to know.

Guess This is a Figment of My Imagination? (ATTN: Fishing Enthusiasts)

Looks like I have finally encountered an item that does not seem to exist anywhere on the Internet. Picked up three of these recently (2 for a multi Q listing here and 1 for Etsy). However, this is one of those items that seems to have no info or any...

Is The Vignette Effect Considered A Border?

I know that eBay no longer allows borders around product images, but does the “Vignette” effect which can be applied using image editing software such as GIMP, fall under that restriction. Is it considered a border? Just curious about this. For those...

Terrible experiences - no seller support- business practices

Been on eBay 20 years - it’s turned from a positive experience to a very strong “ I hate them” once you find out its all about corporate greed $$$ - the customer service is poor at best- lots of run arounds and dead ends- no support against **bleep**...

Buyer threatens me

So basically, I shipped an item, clearly stating the Item was for parts and not working, in the description. The buyer would like me to give $80 back to repair the item, but can the buyer then file a form for return? Because I would then have to pay ...

How to Challenge a SNAD?

Buyer claiming SNAD and wants me to pay return shipping. I want to challenge SNAD and offer to refund if they pay return shipping. None of the options presented to me seem to allow for this. Is there any way I can safely challenge or am I in an SOL s...

Banned Forever and ebay kept all my money!!!

I have been on eBay since 1996- I mainly used ebay to buy things but 4 years ago I starting selling a few items- ive sold $54,000 in the past years- I have 3749 positive feedbacks and only 1 negative - that was left by a buyer - I canceled his 99 cen...

Buyer With Fake Zip Code Won Auction, Should I Contact Ebay?

Just sold a "for parts, not working" used motherboard for $108. The winning bidder is a newly registered eBay member with 0 feedback from Egypt. The zip code, he provided, which is the only thing I can see besides his name is fake. Egypt does not hav...

Buyer wants a refund - I think, because they did not read the description

I sold this item #152920479197 - a HP switch that does have an issue. I documented that issue in the item description. I listed the item, the buyer bought it within 2 minutes of my posting it. Paid promptly. I shipped it promptly and just a few hours...

Sellers which of these thing annoy you the most?

1) I have had bidders place bids frantically up to the last closing seconds and eventually ended being the high bidder. If a bidder has enough time to do that, why in the world does it take so long to pay? The bidder is on the website when the auctio...

will the "starter store" have a bonus 100 auctions free too