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ship to police station?

The news tonight had a story about package thieves in which they said people were being advised to have their packages shipped to a POLICE STATION to avoid theft from porches. I missed who was giving that piece of advice. I was expecting them to say ...

Buyer's account compromised?

I sold a 2-CD lot yesterday, packaged it up and printed my shipping label. Today before I sent it out I got a message from the buyer claiming their "account was compromised and [their] shipping address has been changed", and I was asked not to send t...

Buyer asking for a partial refund because the shirt is wrinkled

I sold a buyer a shirt. I folded and rolled it tight so it is packed well to avoid damage is left all dangling. I've done this hundreds of times and you can see from my feedback that buyers even like how well it's packed. But this one buy is complain...

Ebay, care to explain this obscene email?

Really ebay? Really? if I wasnt skating on thin ice, I'd crack a few jokes about this.

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Buyer Scam?

I am new to eBay and very wary of buyer/seller scams. I am trying to sell a cell phone and got a strange message from a potential buyer. The message they sent was this: "Hello I'm interested in your Phone pls kindly reply me with this 669, 228, 1257"...

Resolved! Sorry - I'm SOOO confused!

I apologize as I've never had an issue like this. I purchased a cellphone in October - received on October 31. I used it a couple of weeks, then while I was out of town for Thanksgiving holidays, it got extremely hot and quit working. It won't charge...

Problems Selling "Used" Merchandise on Ebay

We purchase the majority of our merchandise from local estate liquidation sales. We have no idea if these items have been in the homes of smokers, pet owners, etc. so we clean and santifize most of them. Since I'm not very sensitive to smells, I can'...

More items sold than what I had listed

I had two of a certain item up for sale. I sold one of them on Nov 24th and one on Dec 2. I am 99.95% positive that I had the quantity listed as 2. To my suprise another one just sold. I don't have anymore and will not be getting anymore. Looking at ...

Buyer says that he received an empty envelope instead of iPad

Hello, I do not know what to do. I shipped an iPad to a buyer from USA. I provided a tracking number into the order. The tracking shows, that the package is in transit, however the buyer opened a return request yesterday and left me a negative feedba...

Toshiba Satellite A665-S5170 laptop keyboard and Dell Latitude 360 hardware not working

12/03/17 Ebay Community Toshiba Satellite laptop Keyboard issues; Dell Lat. Hardware Problem 1. I have a Toshiba Satellite A665-S5170 lab top with minor problem. The problem was I notice four keys started to defect by not showing when I strike the ke...

Stronger Browser Security Standards (HTTPS)

Starting today, you will see changes on eBay item description pages that contain non-compliant HTTP content. Google Chrome has pushed their browser update which includes stronger security standards. As a result, eBay will be adding a "see full item d...

True? One case w/o resolution and TRS is gone?

Can someone tell me if my math is right: Dashboard says TRS standard is defect rate less than 0.3%. I had 270 transactions in last 12 months.0.003 x 270 = 0.83Does this mean that for me (and any other seller with fewer than 300 transactions per 12 mo...

News story - Bot Grinches

There is some blowback going on about a recent topic here. Bot programs buy up all the popular toys kids want this year, then they are resold for exorbiant prices. It was featured on the news. Ebay had the highest mark-up every time. I am getting the...

How to give address for someone to see item before buying?

A potential buyer of a local pickup only item I have want's to examine it before purchase. It's a $250 used auto part so I can understand that, but if Ebay prohibits exchange of contact info, how is this done?