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eBay still telling me to refund cancelled order - but buyer's pending payment is already cancelled

Buyer w/ zero feedback (non-US paypal but w/ US address) made a purchase and the PayPal transfer was still pending after 6 days. I gave the buyer a heads up (twice) that i would cancel their order unless they could explain. Never heard back from buye...

User avatar by Adventurer
  • 208 Views
  • 4 replies
  • 0 helpful

Ship To section of BO

Hello everyone. I am located in the US and have the GSP as an option on my listing. I only want to use the GSP for international shipping. The Best Offer screen I received has a Ship To: section with an address in the UK, but their profile states the...

Screenshot from 2017-12-02 12-49-22.png
User avatar by Adventurer
  • 117 Views
  • 0 replies
  • 0 helpful

How to revise the feed back rating after my Feedback revision request expired.

From my Feedback revision request to loriszoo for Torquoise Fingerlings Interactive Baby Monkey Mini Moving Pet Toys Kids Gifts (222684200732) has expired. The buyer did not take any action on your request. But after that we resend our item to them a...

Buyer Scam

The following buyer won’t pay for his high bid, person1 and the following person contacted me to send the won item to a different address and he didn’t win the item, person2. You cant report this on eBay easily so I went this route. I hope eBay monit...

User avatar by Pathfinder
  • 394 Views
  • 10 replies
  • 0 helpful

Detailed seller ratings reports

Anyone having any luck gettng to read if scores are high or low or inbetween with this report? When I choose "view" it blinks and shows me nothing. I have at least 30+ numbers listed waiting to see if all is well. I'd like to know if buyers are happy...

Ebay Store Inventory Sorting

Does anyone know if there is a way to sort your store inventory by the length of time things have been listed? I want to purge some of my oldest items. thanks much!!

Trinton, Question about Best Offer

@Anonymous This has bothered me for some time.......this is the "counter offer" I am submitting to the buyer...... Note the "Best offer is for the item only" verbiage...... So why are "additional terms" allowed to be stated? I understand that, if shi...

User avatar by Superstar
  • 750 Views
  • 17 replies
  • 1 helpful

Resolved! Is there a way to create coupons for repeat customers

I want to offer coupons for my repeat buyers to motivate them to buy from me again. In other words, I want to create a coupon with a certain code that only those who purchased from me in the past will know. And to include this in the Packing Slip. A ...

I learned something today

I mistakenly believed that a buyer was supposed to give the seller a chance to respond or make things right before leaving bad feedback. But I learned from eBay today that the buyer does not have to give a seller a chance to respond. A few weeks ago ...

User avatar by Adventurer
  • 801 Views
  • 15 replies
  • 0 helpful

eBay - I Just Can’t Quit You!

I got an eBay Offer for 50% off FVF for up to 10 items listed by December 3. It looks like it even includes Buy it Now Good TIL Cancelled. So I listed one of my items tonight, with a 30 day and a Best Offer, but the Graphic still shows 10 items. So I...

Yay!! List up to 500 items fixed price or auction-style for free. Nov 30- Dec 4

Check your promos--- Nice to actually get a promo notification early for a change! I don't know how to do a link. Hopefully someone who does will be along soon. If someone's here who can tell me how, I'll gladly add it from my ebay message. I doubt I...

Seller Hub under Manage Unsold Listings - What does this mean

Boy, I am full of questions today LOL When looking under Manage Unsold Listings, I clicked Customize in the Upper Right Hand Corner. One of the things it shows is this: Choose the time period to show listings: 31 days(90 days max) The default is 31 d...

User avatar by Thrill-Seeker
  • 129 Views
  • 0 replies
  • 0 helpful
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