Selling

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Sales Dispute - What should I do?

I sold and shipped on time an item. The shipping label was purchased via eBay. USPS shows item was delivered today. Today I got an email from the buyer stating this: "Sed me my money back the mail lady came today and she told me she had nothing". Of ...

Upcoming eBay Payment Changes in 2025: What Sellers Need to Know

Hello Community,I wanted to share some important updates regarding eBay’s payment and shipping changes that are set to roll out in 2025. These changes could significantly impact sellers, so it's a good idea to start preparing now.Upcoming eBay Paymen...

Ebay store reporting using excessive memory, soooo makes store work in slower than slow motion.

I get pop-up stating store using substantial memory, makes store operate in super slow motion, evidently storing "everything" even though I clear history after every use. I'm almost computer illiterate, evidently don't know how to clear everything I ...

The away message says I answer after 5pm - buyer gets mad they're being ignored

So I have an away message that says messages are answered between 5pm and 9pm during the week. This is so that when a buyer messages me during the night or day, they see that they will not get a reply until after 5pm. They should not feel ignored, I'...

Print a Packing Slip Solution

I have been unable to print packing slips for two days now but found a solution. You can go to your "Orders Awaiting Shipment" page. Click on the "Print Shipping Label" option for each listing, one at a time. On the shipping label page you have the o...

Payout Problems

Nine days without a payout because of a problem that eBay acknowledges has nothing to do with me. Still no payouts scheduled. They acknowledge it is completely on their end. Four worthless phone calls with concierge including one who promised me a ca...

not helpful

i always read u can get better help c-service from ebay on face book tryed it for the first time and same thing not help just telling me what i told them already just venting here no need to ask ok happy new year to all

is customer service down?

can't get a call

Resolved! neutral feedbak

Received neutral feedback today for item never paid for and over 60 days old - please remove

Bayer scam

The buyer purchased a mobile phone for $450. I shipped the via USPS item. After five days, the buyer requested a return, claiming that the phone’s battery overheats and the frame is damaged, even though the phone was in perfect condition. The buyer a...

Resolved! trying to contact buyer for local pickup. Messages won't go through because buyer has bad contact

Buyer bought item for local pickup but I am unable to contact them. I'm guessing their info is wrong or missing since it is a newly registered buyer. I've tried the eBay help but as you know, it's no help. Is there a number I can call.

Collections

Hi. I want to sell all of a collection of items. There are 76 items and 120 photos. There is an inventory of each item describing it in detail (color, condition, age, description, etc.). How is this presented on ebay so a potential buyer can view? Is...

eBay never ceases to amaze me

I had two cases that couldn’t be any pre cedar were fraud yet I had todo all the work and got them both resolved in my favor. Within min of the being resolved eBay places a hold on my account funds stating I have a few items not showing delivered. I ...

My item says "ask seller for shipping quote" i have never had this issue before.

I keep getting messages about what the shipping will be. I've never seen this before. I listed as priority usps with ebay global shipping. Here is the linkhttps://www.ebay.com/itm/394517081413?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=C9-dP16nQO...

eBay does not help it’s sellers

So I’ve sold a silver bar to a customer that said the item was never received. The first two times the package was out for delivery, no one was home to sign for it. It was then brought to their local post office where it was picked up by the customer...