Selling

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Unresponsive seller says he didn't receive item

I recently sold an item. The seller opened up a request saying he didn't receive it. I checked the shipping information; there was a "problem with delivery address" which shouldn't have been the case as I printed the label directly from eBay. Then it...

eBay search question

Hi all. I have a made in Germany item.Should I use the correct title or regular? Gütermann or Gutermann?The 2 dots above the u or not Does it make a difference. I have international blocked. Thanks in advance

Will Ebay give me free 1 day auction because of multiple non-paid standard auctions?

Hello all, I will be on my third attempt at selling a popular video game. Both previous attempts had a user win and then not pay. The first one was someone who lied about not having the funds and the second is a new user with no feedback and no respo...

Resolved! Buyer made winning bid, doesn't pay, wants me to cancel order

A buyer made a best offer for an iPhone, and I accepted it. he said he would pay within 24 hours. Now he says he doesn't want the item and wants me to cancel the order. what should I be doing here? Should I cancel the order? If so, how do I do it? Sh...

New app upgrade making me crazy

OK. why does eBay force you to change your selling format? I could and will get used to it, even w its quirks BUT when you sell similar and it asks "DO YOU WANT TO INCLUDE PHOTOS?" and you hit NO and it STILL includes the photos. and you can't delete...

A little bit confused about what to do about bounced echeck.

I filed a NPB on an auction. The buyer sent an echeck a few hours before I could close the case and get my money. The echeck bounced and Paypal is sending it through again. I have the option of canceling the payment. The reason I am confused is Ebay ...

Why does everything have to be sooo difficult?

I sold an item on 4/30. The buyer messaged me saying it was her first buy from eBay. Then another message when she received item saying how she loved the item. No feedback left tho. I offer a 30 day return policyOn 6/22 buyer files chargeback case th...

Sellers should be allowed to see who is watching their items for sale.

I think sellers should be allowed to see who the ebayers are watching their items for sale. I have multiple items for sale that are being watched. It would be nice to be able to see who is watching the items I have for sale. If a ebayer is watching m...

Sold items not showing up?

I sold two items over the weekend but as I go to ship these items out, they do not show up under sold listings. Still says 0 items sold. I've check the "periods" droped down menu to make sure the date and timeline but my two orders sold don't show up...

Defect transaction

A bidder bought and wona a pair of boots from me. I had the boots listed as a 6. Well, when I went to package I realized thata they were a 9, I read them upside down. I emailed her and she was super cool about it. Actually thought it was funny.When I...

Resolved! Suspicious Buyer

Hello, I’ve been trying to sell a laptop twice in the last 2 weeks. Each time the winning bid turns out to be fake and I receive an email from EBay saying that the winning bid was from a suspicious buyer and the item has been removed. This person has...

Resolved! Store offer received: Upgrade and Keep Your Current Rate for One Month

So, this offer is to upgrade my eBay store for one month to the next tier (for me, Basic to Premium) and pay the same rate of $24.95. Of course, after the month, the rate would be the posted Premium fee. Would I be able to upgrade now using the promo...

Invoicing question

Hi,I have a buyer interested in a few listings and has made an offer im comfortable with. So do i just end auctions early and send buyer invoice? Or should buyer go through the BIN process first then i adjust invoice? Thanks

A Seller is a fraud and Multi police investigations are pursuit. Ebay has no knowledge.

Who and where can I get immediate access to the HELP resolution DESK of EBAY. I need to put a stop to the FRAUDSTER now. This person is hurting people finacially. I just got hurt for over 2500 and I cannot physically cannot speak to ebay directly.......

How safe is Selling on eBay now, too much information to buyer from eBay Rep.

My nightmare began yesterday for 2 ½ hours. My personal information was given to a Customer over the phone, and a 3 way call to eBay that should have never been allowed by eBay from Customer. Plus how a defect would ruin sellers account. My story beg...