Selling

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I handcraft soap and I'm being told my soap is counterfeit!!!

I make all kinds of handcrafted soap, lotion, deodorant etc. I made Spice Bar Soap in 2012, 2013, 2015, 2018, and 2019, I had a request for it so I made a batch. Now Ebay has taken down my listing twice! It's my soap! What on earth is going on???????...

Ship it! No, don't ship it! Actually, just ship it. Wait, for reals don't ship it!!

I have a buyer who bought something on Friday and asked to cancel (in messages, not a formal cancellation) because her husband said she bought the wrong one. On Saturday she said to disregard and cancel the cancellation request. Yesterday she says si...

Seller Performance

I have been notified for 2 months now about below seller performance due to defect rate being over 2% for 2024. I have 5 transaction from March to October. ebay's policy is below. I have had good standing accounts since early 2000s with never any iss...

Sell Through Rate & Category

Since I've returned to reselling full-time, I've noticed a crazy (imho) degree of emphasis on sell through rate. Every YouTuber under the sun seems to go on and on about the importance of sell through rate. I understand that this is probably very imp...

Buyer says she ordered a pattern from me but ebay shows no purchases from her

Buyer says she ordered a pattern from me but I don't show any purchases from her. I did check sold items and see another seller sold that pattern in the last 2 days. I can't contact ebay because the pattern doesn't show up on my contact list.

Trouble with the new messaging

This isn't a complaint about not liking the format, I have an actual problem. I have a customer that wants to be notified whenever I get empty stamp albums, pages or what not, and I send him a message (I tried from his feedback page and it opened the...

As a seller, where do I find the offers I have made to watchers on an item (that hasn't sold yet)?

I searched the community forum but couldn't find the answer to this specific question. I sent an offer to watchers on one specific item. No one took the offer but now I can't remember the exact offer I sent and I can't figure out where to find the re...

Why does these feedback not violate eBay feedback policy?

eBay says they remove fedback when: We remove all feedback that contains any: Personal attacks that could harm the reputation of the seller or their business and could not reasonably be viewed as constructive criticismYet, they won't remove negative ...

Feedback Revision Limit

Does anyone else think now eBay are being way Over the top with Feedback towards sellers now with basically Zero Tolerance to removing Feedback left for sellers, even when Buyers are lying, they should increase the Feedback Revision Limit? I think on...

Why I'm unable to add SKU, I got access from my clients

Hello there, I'm having this issue from last 1-2 months that eBay don't allow my to add any SKU, Pricing reset stuff from the seller hub. I got access from my clients and they give me full access of account. I don't know what's this but I need urgent...

USPS Hours for December 31st - double check your local P.O.

The local Post Office informed me today that they will close early tomorrow (December 31st -New Years Eve) at 2 PM instead of the normal time, 4:30 PM. You may want to check with yours if you ship USPS. They also advised me they will be closed Thursd...

Resolved! Feedback Extortion

I have a free 30 day return policy where I pay for the return shipping and can cover the buyers original shipping costs also. Was wondering if other sellers have experienced a rise in feedback extortion. The subtle language of either I "do the right ...

positive news on sales, for once. Not a question.

My payout runs from Christmas Eve to New Years Eve this year and it's a good one, the best since August. I'm hoping that bodes well for sales in January which are usually better than normal. I have been listing more things than I regularly do and bei...

Beneficial Owners Information Reporting (For Sellers Operating a Business)

My CPA brought this to my attention yesterday in an email. I had no idea this was something I needed to do, so I am just sharing in case you do not know about either If you are a business owner you can learn more and file your report here: https://fi...

First time ebay ever did this to me, as far as I know

An ebay message failed to get forwarded to my gmail inbox. I luckily was able to find it in my ebay messages console within ebay, I rarely scan there for unread messages since everything gets forwarded to my gmail inbox and managing my messages thru ...