Selling

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Why is 'Cases closed w/o seller resolution' a criteria AND sub-criteria in Seller Level?

I've always wondered this. On the Seller Level page (AKA 'Dashboard'), 'Cases closed without seller resolution' is one of the two sub-criteria in Transaction Defects (along with cancelling sales for OOS). But then further down the page, 'Cases ... re...

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My All Time Dumbest MVP Ebay Almost Buyer

About a year ago i sold a Full Sized Graphics Card to a Buyer who sent me an initial message: I was told by a friend of mine to buy your graphics card because it's the best for gaming. I said okay and he hit the buy it now button and paid for it. 24 ...

Am I able to cancel a sale?

I sold an iPad yesterday and the buyer paid already, but they're sending me messages that are a bit rude (they're rushing me to ship when I can't) and it's coming off as a red flag to me.

Funds on Hold.

My funds are on hold until eBay see feedback from the buyer,but they are not responding!…Item has been collected in person and QR code scanned…Anything I can do about this?

Only 1 out of 3 trading cards I list appear in the search...even after days.

I sell TCG and CCG's or trading/collectible card games but I've recently noticed that my sales have been dropping and the amount of views/watchers have plummeted. I list most of my cards in batches of 3 and 4. For example: Yugioh playsets consists of...

HTML in the 'Description' box

Ok. I am doing some work on my listings page ...I am working with a programmer/designer.She wants to do a 15-second loop video, and is proposing ... ''I will write some code and host it on the cloud. And it will show up on the listing." Is this ok?I ...

Multiple orders from same address then bogus return

We have received many orders from **** NE Mt St Helens AvePortland, OR 97250 User then submits a return request and returns nothing - then submits a case and appeals. Does ebay not know that this is happening, seems the entire internet is aware of th...

Payments and mix up

Hello, I been an eBay seller for around 90 days now, and over that 90 days I've had 4 sales totaling around $165.00, one of the sales was a return ok I'm new to selling so eBay keeps my funds on hold until the buyer gets the items and inspects it, on...

Selling with shipping and local pickup

Listed a $4 item with $12 shipping or local pickup (first time offering local pickup as option on an item). Buyer purchased and paid shipping. Buyer then messaged he would pickup locally and to credit his shipping. If I credit the $12 shipping, will ...

Item never returned yet case closed

Sold an item and buyer said no longer needed so I offered return. Ebay takes all the funds and the person never sent it back. Ebay closes case and doesn't let you appeal? It's been 27 days. Solutions?

INR case delivered

Just need to know if anyone knows when an INR case, that shows delivered, is closed? I’ve uploaded tracking to show delivered. Buyer just opened INR stating she had several packages stating they were delivered but she hasn’t received any of them and ...

Buyer requested to return but never sent the item

I sold an item and immediately after I shipped the buyer asked to cancel. I explained it was too late. Exactly 29 days after buyer received the item they requested a return. I opened a case because clearly this is buyer’s remorse. Ebay ruled in favor...

shipping to Toronto Ontario Canada M1N 3R7

I am in rolled in the global shipping can I ship to Toronto Ontario Canada M1N 3R7

Resolved! I can't leave feedback for a buyer

I have tried all the help, the instructions etc. I have a buyer whom I want to leave feedback for. No matter if I go to sold items in seller, or whatever else in seller hub.... All the instructions are useless. I can't click on sold or orders. It jus...