Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Incorrect Confirmation Information sent to Customer

Has anyone had a case where Ebay sends an order confirmation with different specifics than what the customer really ordered? We just had a case where Ebay sent the customer a shipment confirmation on an item that is 4" when they ordered 3" . In calli...

Best offer shipping question

If I have an item for sale for say $20 plus $5 shipping, and someone gives me a best offer of $15 and I accept it, does that also add on an extra $5 for shipping, or would I have to counter offer them $20 to make sure I don't get screwed on shipping ...

Another feedback issue

Hi, I understand that fb is voluntary . However as a buyer if I am looking into purchasing a higher priced item ($500+) I would feel more confident in placing a bid if the seller had pos feedbacks w high ticket items. as a seller I would hope my high...

What happened to eBay Bonus Bucks?

Haven't seen an eBay Bonus Bucks offer in weeks. You know, the extra 6%, 8% even 10% bonus buck offers? Maybe that is why sales are slow, buyers are waiting for the Bonus Buck offers. Come on eBay, send them out to buyers. Let's get the ball rolling ...

Why is Ebay sending out the wrong sale summery to buyers?

Has anyone else had a customer who recieved a differnet confirmation of items ordered than what they actually ordered? We had a customer order a 3" size of an item. However Ebay sent them a confirmation of a 4" item as having been ordered. Of courst ...

Non payer and feedback

I have a buyer that submitted an offer and I accepted. He later messaged me saying the invoice shows shipping fees. I do have shipping fees posted but he thought his offer would include shipping. He said he won’t pay, that’s fine..I don’t care but he...

Got a promo for 20% off FVF...listed 5 items...uh oh...

So I get this promo for up to 500 items that if listed by Nov. 18th, I get a 20% FVF credit when sold.I'm down with that.Listed the 1st 5...was checking something else and noticed I'm still showing 500 left...not 495.So...if THAT'S wrong, what are th...

Cancel a cancellation request

I had a buyer purchase an item, request to cancel it but then pay for it. The customer contacted me asking to go ahead and ship the item. It is paid for. She cancelled it by mistake. What is the proper way for me to go through the steps? I am guessin...

Resolved! Shipping cost shown is different than actual shipping

I noticed when searching for "recalled Kellogg's corn pops" (and all my BIN auctions) that eBay's shipping on the search page results is different than my actual shipping when my auction is "clicked on".Search page for corn pops:https://www.ebay.com/...

Revising Listings

Be very careful when revising sales.. the make an offer feature pops up when it is not clicked.. I have had this happen 20 times today.. had to go in twice to remove the make an offer option..

FUN FACT - You can't actually block a buyer

This is an FYII recently blocked a buyer who was agrerssive and terse asking questions about an item I had. Suddenly the item sold to a buyer with low feedback, a similar name and from the same town. I called eBay and they explained that there wasn't...

Sale Event + Markdown Manager

I am using the new Sale Event + Markdown Manager and having issues with the fact that I cannot add new items to an existing sale. I plan to run markdowns on non-holiday merchandise from now until after the holidays. Items are being relisted daily tha...

See Full Item Description: As a buyer I don't like it as a seller I hate it ~ EBAY STOP THE MADNESS

Why would eBay do this when I know more then 90% of eBayers DON'T like it. WE ARE NOT AMAZON! WE DON'T WANT TO BE AMAZON WE ARE EBAY! This is really a stupid move and it's making me look in other directions for revenue. I've been loyal to eBay for 19...

Ebay finally pushed me out :(

I've been selling for more than 10 years, but more seriously,for last 5. I am far from being a huge seller, but made enough to cover my very few expenses, and help hubby up, considering i am not working due to being sick.However, since July and Augus...