Selling

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Resolved! Authentication louis vuttion

Buyer wants full refund AND return shipping costs...

How do I deal with a buyer who is demanding a full reimbursement, and now also wants return shipping costs. After she sent it back, and BEFORE she asked me... she now wants a full refund, which I sent to her, but now also wants return shipping costs....

Item specifics glitch in men's dress shirts category

Greetings all. I wanted to list a backlog of dress shirts that I have and I'm finding that many of the item specifics are now missing. No longer are there options for neck size, sleeve length, collar type, cuff type, etc. I would have to manually "ad...

Resolved! Listing Template

Good Evening. Can an experienced seller please advise how to create a template --ie: handling time, shipping parameters, return policy, etc -- for listings? Is there a way to do that? It is extremely time consuming to do listings because the defaults...

potential buyer scam...hot handle it?

Hi all, I have a potential problem, and not certain should I open a dispute as a seller?I have just started selling items on ebay (4 till now) and came a cross a problem on my last selling. A buyer has bought and payed an item from me, which I have p...

Resolved! Potential buyer has a blocked pay pal account??

I received a message last night from a potential buyer who wants an item BUT wants to know what kind of payment I'll accept as his pay pal account is blocked (?) He has 4 total feedback--2 in the "last 12 months". I'm afraid to send him a message tel...

Buyer cannot make a best offer , international sale and repeat customer.Glitch?

I have a customer who can't make me a best offer, he has tried several times.He had a recent purchase he was very happy with, item shipped to Belguim . I redid all my settings, Europe is not blocked.I also went into my preferances and took off the sa...

Why oh why!!!

I am a fairly normal human being with normal rational emotions but eBay is pushing me to the limit.... I know how to run a business (I am not Richard Branson but I have a good knowledge) apparently if I want to sell 200% more eBay has advised me to l...

Problems with buyer from Italy

Hi everyone, this buyer from Italy is giving me grief..... he bought a pretty expensive vinyl LP from me in September. He paid quickly and I shipped the item the next day. Unfortunately it was not shipped as registered mail. He now claims he never re...

Resolved! Need opinion from experienced sellers on what to do with this buyer.....

I have been selling and buying on eBay for over 13 years and I try very hard to be courteous, go the extra mile in customer service and be understanding/toleant as a seller. Today I received the following message for a buyer and I am really having a ...

Selling vinyl records - item specifics

I am about to just give up on ebay and take up a more productive job like vacuuming the footpath I am so sick to death of ebay moving the goalposts. Every 3 mnths i need to manually update my ENTIRE inventory. First it was ok to use tables in your li...

USPS has changed how it handles Media Mail...eBay needs to change how sellers are rated.

I have noticed more and more lately that the USPS handles Media Mail differently with regards to scanning. I spoke to the USPS help desk and they said ""There is no specific timetable as to when a media mail package gets scanned. It could be a depart...

How long do I have to continue replying to my customers questions?

Hello everyone. Kept getting emails from eBay about selling old iPhones iPods etc. So I decided to list my sons broken iPod touch 5th gen. I sold for Parts and as-is. Described what I knew was wrong with it in the listing. I that the iPod stays stuck...

eBay support

I love it how eBay pulls an item and does give anything but a number to a **bleep**ty, left winged customer support service who act like robots and call you a bully for questioning their policies. It’s insame how some of the things they restrict come...

Questionable buyer

An item of mine has just sold for full price to a buyer whose location is listed as Hong Kong. When the shipping information came through and I did a reverse search, I found that the item is supposed to be sent to a Mailboxes Etc type shipping place....