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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer didnt read description, whats the safest thing to do?

Roughly 2 weeks ago I sold a Garmin GPS and after the buyer received it the buyer opened a request to return it with the claim that it doesnt have the hardware to mount it on the cars windshield. The buyer never contacted me, and just went straight t...

reported vero copyright infringement but seller keeps relisting

I reported a seller for copyright infringement, after the removal of the listings, they relist again and again. 4 vero removals within 24 hours but this seller keeps relisting. Please advise, thanks.

Best Way to Handle Unreturned NAD Item?

Buyer claimed NAD and I approved return for refund almost 30 days ago (this was on another ID). Several days ago I received reminder email from ebay to the effect that buyer has indicated they have returned the item and that I should have received it...

Buyer receives phones and after about 10 days opens up a claim of not as described

Hello all, Recently and ongoing currently, we sold 2 iPhone 7 plus phones to this buyer as blacklisted phones. Buyer receives them and after about 10 days opens up a claim of not as described and said that they do not power on. Knowing they were full...

Resolved! Writing a good Title and General New Listing Questions

Hello Everyone!Although I have viewed quite a few videos on "Titles" on You Tube, I'm still not convinced I'm doing it in a way so I can reach the audience I want. I'm new to selling on here.My questions are this:If I am selling a dog toy, 10 inches ...

Can't get rid of Ebay extended delivery time frame notification in listings

I've tried setting the shipping type to three different ones, all with approx. 1 week timeframes. I'm still seeing 4-6 week extended delivery time notifications in my listings. Why? thanks. I'm in Canada, it doesn't impact all listings, just some.

Printing Dymo Labels in Brave Browser

Hi,Does anyone know how to set up ebay shipping labels using the Brave Browser and Dymo 4xl. I know how to access the printer set up And I find a variety of Dymo Choices. In Firefox I use the 1744907 Label but it is not on the list when I use the Bra...

scam

Hi, Just put 2 cameras for sale had immediate offers on them willing to pay straight away... post to Lagos as a present for a relative! how do I report/ or check the buyer all their feedback is 100% and say they have been a memeber of ebay for 13 yrs...

Resolved! Pretty sure I have me a scammer. What to do?

A buyer with a brand spanking new account made an offer on a $900 item. I declined and blocked.The next day I get another offer from a different buyer account. I suspect this is the same buyer though this account has been active for a year as a buyer...

Messages about selling my old phone to ebay

Is Ebay in the business of buying used cell phones? All I get are messages from them about selling my phone and seeing how much I can get for it. No view and no sales.

Shipping estimate times are out of control!

I just sold an item, too late for me to get pickup today so will have to mail it tomorrow. On the order details page and shipping label page ebay states arrival date will be the 3rd! I have a 3 day handling time and they want it there in 2 days from ...

Calculated shipping in cart failure

@Anonymous Buyer contacted me to ask what the combined shipping would be on 2 items. I have a business rule in place to automatically discount the second item's shipping by 40% so I sent the combined shipping total to the buyer. They just put the ite...

Bulk Relister charging listing fees incorrectly

I'm sure this is just another "bug", but am sharing this hoping nobody else misses it and gets charged. From Seller Hub unsolds, I went to relist some unsolds today. Made my edits in the bulk relist form, and right before accepting I noticed I was be...

Resolved! buyers do not leave feedback for me

Lately, many of my buyers are not leaving feedback for me. I work very hard making sure I mail packages immediately. I go out of my way to save the buyer shipping charges & often when they have paid too much shipping, I will refund or include the cas...

Single Item is sold TWICE a week apart.

alan@ebay doug@ebay @Anonymous Please review the history of item #182837887715 It was sold on 10/23/2017 and the seller hub Orders pages CLEARLY show 1 sold (0 Available). The same item number sold AGAIN on 10/29 and again shows 1 sold (0 Available)....