Selling

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The away message says I answer after 5pm - buyer gets mad they're being ignored

So I have an away message that says messages are answered between 5pm and 9pm during the week. This is so that when a buyer messages me during the night or day, they see that they will not get a reply until after 5pm. They should not feel ignored, I'...

Print a Packing Slip Solution

I have been unable to print packing slips for two days now but found a solution. You can go to your "Orders Awaiting Shipment" page. Click on the "Print Shipping Label" option for each listing, one at a time. On the shipping label page you have the o...

Payout Problems

Nine days without a payout because of a problem that eBay acknowledges has nothing to do with me. Still no payouts scheduled. They acknowledge it is completely on their end. Four worthless phone calls with concierge including one who promised me a ca...

not helpful

i always read u can get better help c-service from ebay on face book tryed it for the first time and same thing not help just telling me what i told them already just venting here no need to ask ok happy new year to all

is customer service down?

can't get a call

Resolved! neutral feedbak

Received neutral feedback today for item never paid for and over 60 days old - please remove

Bayer scam

The buyer purchased a mobile phone for $450. I shipped the via USPS item. After five days, the buyer requested a return, claiming that the phone’s battery overheats and the frame is damaged, even though the phone was in perfect condition. The buyer a...

Resolved! trying to contact buyer for local pickup. Messages won't go through because buyer has bad contact

Buyer bought item for local pickup but I am unable to contact them. I'm guessing their info is wrong or missing since it is a newly registered buyer. I've tried the eBay help but as you know, it's no help. Is there a number I can call.

Collections

Hi. I want to sell all of a collection of items. There are 76 items and 120 photos. There is an inventory of each item describing it in detail (color, condition, age, description, etc.). How is this presented on ebay so a potential buyer can view? Is...

eBay never ceases to amaze me

I had two cases that couldn’t be any pre cedar were fraud yet I had todo all the work and got them both resolved in my favor. Within min of the being resolved eBay places a hold on my account funds stating I have a few items not showing delivered. I ...

My item says "ask seller for shipping quote" i have never had this issue before.

I keep getting messages about what the shipping will be. I've never seen this before. I listed as priority usps with ebay global shipping. Here is the linkhttps://www.ebay.com/itm/394517081413?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=C9-dP16nQO...

eBay does not help it’s sellers

So I’ve sold a silver bar to a customer that said the item was never received. The first two times the package was out for delivery, no one was home to sign for it. It was then brought to their local post office where it was picked up by the customer...

Credit card chargeback, 90 days after my return policy!!!!!!!

Sold a buyer a cell phone in June, with a 30 day free return policy. Brand new. The ad stated it was locked to T-Mobile. In the title, description and condition. Buyer contacts us over 90 days asking if we can unlock the device, we say no ww can not....

I RESOLVE

That I will not spend the entire year not doing all of the things I didn't say I wasn't going to do.(Sorry - my mother was frightened by a politician) What's yours?

Contacting buyer

Was il during holidays, and trying to contact buyer that I will ship his purchase next week when I'm recovered. I cannot write to him through eBay's method. I try to write in space provided and nothing appears.