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Loss of promotion ability

I'm misplaced a sold item and contacted the buyer and canceled the lot. I Eventually found it and contacted the buyer again and he purchased again. eBay has taken away my ability to promote auctions because of this. I don't understand.

User avatar by Adventurer
  • 5202 Views
  • 43 replies
  • 0 helpful

Another tech issue

Today and yesterday, I'm not able to finish uploading photos!..I can only upload 1..and won't let me delete previous listing info..Called eBay and always get the same response,clear cashe..well did that, it's not my PC..it's eBay!.

How to respond to buyer about shipping refund?

Buyer purchased an item which I shipped to him. He paid for shipping. Found the item cheaper somewhere else and started a return for that reason. I obviously did not refund him the shipping. He just messaged me "so I don't get my shipping refunded"? ...

Immediate payment for accepted offers as a seller

If you are the seller and have “require immediate payment” and “buyers must have payment on file before making best offer”, then accept an offer, and payment of offer is holding for hours in “pending” offers, is this the new way? Does the immediate p...

Resolved! Negative feedback for package still on the way...

I received an order at 4:37 pm on December 4 and took it to the post office on December 5. It took two days for USPS to get it to the regional center, then it apparently got hung up in Memphis. It's still enroute to the buyer. I just got home a short...

eBay's Arbitrary and Bureaucratic Actions – A Seller's 10-Year Experience Ends Without Explanation

Dear eBay Community, I’m writing this post to share my frustration and disappointment with eBay’s Trust and Safety team. After over 10 years of selling on eBay with a spotless record of 100% positive feedback, my account has been permanently restrict...

Selling $2000 camera equipment

My friend wants me to sell his $2000 new camera equipment on eBay. The item is a DSLR, lens, and other accessories for the camera. It is brand new. He won these at work in a raffle and he has no need for them. I would take a percentage of the final a...

Images Corrupted

Hi, Can you help us to figure out what is the problem all the images in the product description is corrupted. I've tried to revise a listing and change the image source but it appears to be corrupted. Hope you help me this one. Thanks.

Resolved! How do I sugarcoat this?

I often try to sugarcoat anything that a buyer might not want to hear to minimize the chance of them lashing out or snapping at me. But I don't know how to do that for this, anyone know how? She bought an XL hoodie from me, filed a remorse return for...

Hate the new listing format

Seems like every time Ebay makes changes, It is never for the better, this new listing format is horrible. I just dont understand why they have to make changes that affect the sellers on here, making things more difficult to navigate and work with.

User avatar by Adventurer
  • 2829 Views
  • 16 replies
  • 13 helpful

Ebay fees are rediculous

I thought that when one sells an item with a reserve price and whatever the fee it is to list said item was charged only if the item sells and not if it didn't sell. I found out different. It doesn't matter if the item sells or not, because I got cha...

User avatar by Thrill-Seeker
  • 2386 Views
  • 16 replies
  • 0 helpful

Sekkers beware

Hello Sellers beware, There is a buyer from Brazil who is not a Ebayer as Ebay contacted me not to deal with them as they do not have a real account with them. Ebay allowed them to contact me 12/14, 12/16, 12/19 and I called Ebay which they said they...

User avatar by Rising Star
  • 761 Views
  • 11 replies
  • 0 helpful
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