Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Verify fake and authentic gucci sneaker

Hey guys. Recently, I sold a pair of gucci ace sneaker to a buyer. The buyer claim that looking at my pictures, the shoes is fake. Can someone help me verify if they’re authentic or not? Link to my listing: https://m.ebay.com/itm/Women-s-Gucci-Ace-St...

Out of stock defect for giving refund - Again

I gave a refund to a buyer that wasn't satisfied, I beleive since this was an international order by the time he got the order the refund/cancel/return option was gone from eBay so I refunded through PayPal. I then got an out of stock defect for givi...

Vacation Setting

Hello: I turned my vacation settings on and also indicated to hide the fixed items. A person wants to purchase a fixed item which ends in 21 hours. I put my vacation setting on since I am in the process of moving. Can I still sell the item to him and...

Slow GSP service gets you poor feedback

GSP took 6 weeks to deliver an item. I got poor feedback in which the buyer complained, in poor English, they thought it hadn't been sent and then it arrived weeks late (they surely could have tracked their item via GSP). I had posted it immediately ...

a different kind of feedback

Sometimes I wish there was an easy way for prospective customers to leave a comment when they do NOT buy. Something like price, condition, shipping rate. That would draw some acid comments but otherwise might be useful. When people look but don't buy...

How to offer Free Instructions for a product you sell?

I sell a refinishing product. The Instructions are 8 pages long. I would like to send free instructions before someone purchases, so they can decide if it is what they want. Thus far I find no way to do this. Should I just offer to sell the insturcti...

An unethical counter offer?

This was a bewildering conversation to me, so I thought I'd share: For a product listed for $15,705 with Best Offer enabled: Customer submits an offer of $7,500. I counter at $11,000 with the following message: Thank you for your interest in this ult...

Ebay bringing in TENS of 1000's of listing from Europe(ebay.de)

All of a sudden Ten's of thousands of items are showing up from Europe(ebay.de) on ebay.com. I am fairly sure they are not paying to be on the US Site.I have checked the Europe site ebay.de to see if the US items are listed on it but they are NOT.Th...

Item removed AFTER auction ended

So i like 3,600 others listings i had one listing for elfs on shelf, i had an auction that did pretty well, the auction ended after 7 days with a winner, i sent an invoice to customer, next thing i get is an email that ebay removed my listing due to ...

Thursday is a dead zone for me

My Postal clerk remarked upon my mere handful of orders going out today and I said Thursdays are the pits in terms of sales for me. I can't figure out why. Friday is often considered a bad sale for sales but it's much better than Thursday for me. I a...

sellers with low FB

I just went through many listings for a DVD set and was amazed at how many were being sold by people with very low feedback. I finally found a TRS with ample FB. Given that they are DVDs I did not want anything bootleg. Maybe too fussy and paranoid? ...

Ebay Customer Service Said they couldn't talk to a person, was a Business Account. THEN HUNG UP!

Ebay, FIRE THESE PEOPLE. There needs to be quality control. Called with a problem, Ebay customer Service (person had American Southern accent) asked for the seller name on the account. This woman claimed she could not talk to a person because the acc...

Top Rated Seller Designation

I'm curious about being designated a Top Rated Seller. What advantages does this tag provide for sellers? And for buyers?

Resolved! Is there a way to block these in Paypal?

I'd like to block payments from non-US-Unverified Paypal users and payments from foreign accounts. Thanks.

Resolved! Wie wechsle ich meine Paypal Adresse?

Moin Leute Ich habe mit meinem derzeitigen Payapal Account Schwierigkeiten und musste mir laut Support einen neuen Account zulegen. Wie ändere ich jetzt meine Paypal Adresse als Verkäufer? Ich will verhindern, dass das Geld von meinen derzeitigen Auk...